Reasonable accomodation may be made to enable individuals with disabilities to perform the essential functions.
1.Responsible for providing each customer outstanding service by providing a customer friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid merchandise product knowledge and all other components of customer service.
2. Responsible for the completion of all Point of Sale (POS) transactions for snack and beer sales, including the proper procedures to accept returned merchandise, void a sales transaction and the proper control of all cash and/or credit/debit receipts at the POS register and providing correct change to the customer according to company policies and procedures.
3. Responsible for verifying acceptance of non-counterfeit money and if applicable, acceptance of credit card/debit cards while running the POS register in accordance with established policies and procedures.
4. Responsible for validating LVL tickets and assisting patrons utilizing the cash kiosks, waiting/serving LVL patrons, cleaning of the LVL machines in accordance with appropriate guidelines and stocking/filling the self-serve coolers in the gameroom.
5. Responsible for completing the IRS Form W-2G in accordance with Company guidelines and policies.
6. Responsible for completing end of shift and/or end of day reporting and paperwork. This closing procedure to include balancing the cash drawer/till, preparing cash/coin for deposit.
7. Responsible for replenishing (stocking) merchandise on shelves/coolers, participating in receiving merchandise, housekeeping, general maintenance and other shift duties as assigned.
8. Responsible for communicating maintenance issues, incident reports, POS/other equipment issues, ATM, LVL Machines, and/or Cash Kiosk issues to their Lead or Store Manager in a timely manner and if necessay, commmuniate the problems/issues via submitting the appropriate “form” from Gumby’s website.
9. Responsible to assist LVL and/or IT technicians in troubleshooting error codes and other maintenance issues in the LVL machines, ATM’s and Cash Kiosks.
10. Responsible for accessing and communicating the cash levels on hand in ATM’s and Cash Kiosks when requested.
11. Responsible for wearing the appropriate Company uniform, if applicable and presenting an overall professional appearance in accordance with policies and procedures.
12. Responsible for punching in and punching out of the time clock in accordance with company guidelines and policies.
13. Adherence to all Company policies, procedures and practices.