Endpoint ManagerDepartment: BFT Information TechnologyAdvertised Salary Range:Part/Full Time: Full TimeAbout UofSCFrom the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.Inclusive Excellence StatementAdvertised Job SummaryEndpoint ManagerUniversity of South Carolina Beaufort (USCB) | South Carolina LowcountryPower the technology that keeps USCB connected, secure, and moving forward.The University of South Carolina Beaufort (USCB) is seeking a skilled and service-driven Endpoint Manager to join our Information Technology Services and Support (ITSS) team. Located in South Carolina's beautiful Lowcountry, USCB offers an innovative higher education environment where technology plays a critical role in supporting student success, teaching, research, and University operations.What You'll DoThe Endpoint Manager provides advanced technical support throughout the complete workstation lifecycle.This position will:- Manage device provisioning, operating system imaging, application packaging and deployment, patch management, and ongoing endpoint maintenance.- Create, test, deploy, and support desktop applications and operating system images using industry-standard endpoint management tools.- Partner with campus departments to identify technical requirements and deliver reliable, scalable endpoint solutions.- Analyze ITSS ticketing data to identify recurring issues, conduct trend and root-cause analysis, and implement solutions that improve system reliability and the user experience.- Support incident, service request, and problem management processes while collaborating with ITSS professionals to resolve complex and escalated technical issues.Make an Impact at USCBThis is an exciting opportunity for an IT professional who enjoys combining problem-solving, and customer service in a collaborative university environment. Your work will directly support the technology experience of USCB students, faculty, and staff while helping build a secure, reliable, and forward-thinking campus technology infrastructure.Bring your technical expertise to USCB and help shape the endpoint experience across a growing university in the heart of the South Carolina Lowcountry.
Knowledge/Skills/AbilitiesKnowledge of basic computer functions. Familiarity with Windows operating systemand Microsoft Office applications. Ability to communicate effectively. Knowledge of BigFix Imaging processes, BigFix Patch Management, Beyond Trust Remote Desktop, OSTicket, and Microsoft Active Directory.
Job Close Date08/25/2026Special Instructions to ApplicantPositions will remain posted on our employment website for a minimum of five (5) business days. After this period, postings may be closed at the department's discretion. Our site is updated regularly, and the length of the recruitment and screening process may vary depending on the position and related factors. If your qualifications are selected for further consideration, you will be contacted directly by phone or email.The University of South Carolina offers a valuable benefits package including but not limited to:- Health and Life Insurance- Retirement Programs- Paid Tuition- Dependent Scholarships- Annual Leave- Sick Leave- 13 Paid Holidays (including an extended December holiday)- Paid Parental Leave- Professional Development OpportunitiesTo apply, please visit: https://apptrkr.com/9774440EEO StatementThe University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.je-0b8baba3d3234185b753de16071d2277