Job Overview
We are seeking a detail-oriented and organized Commercial Assistant - Shipping and Receiving Administration Clerk to join our dynamic team. This role is responsible for assisting the Commercial Operations Department as it relates to Order Quotation, Entry, Processing, and Shipping.
It is imperative that the Commercial Assistant have experience in a customer-centric environment, preferably in import/ export manufacturing, with excellent working knowledge of Microsoft Office (Advanced Excel) and ERP systems. The successful candidate will have a pleasant phone presence and be willing to communicate with customers by phone / email; often as a 1st point of contact. Candidate must be detail oriented, able to work in a high paced environment and be confident with conflict resolution. You should be hard working, trust worthy, highly organized, and punctual, maintaining a professional appearance and demeanor.
Responsibilities
- Quote Parts and Accessories
- Order Entry, Order Processing
- Preparation of Order Acknowledgement
- Preparation of Shipments (physically) / associated labels - Cartons & Courier
- Provides Customers with shipment information
- Responds to Customer inquiries via email and phone
- Shares responsibility for answering the Company phone
- Follow-up on Pending Payment orders
- Other duties as assigned.
Additional responsibilities on a weekly / monthly / as needed basis:
- Follow up on Order Status internally
- IQOQ Notebook Completion for shipment
- End of month activities including IQOQ Notebooks and Order Folders
- Assist with the shipment of Specialty Products
- Interface with other departments; for example Order Status
Education:
Minimum of a High School Diploma; Some College preferred
Interpersonal Skills:
- Superior organizational skills
- Ability to multi-task with ease
- Professional approach and attitude
- Diplomatic communication skills and ability to field inquires professionally
- Ability to adapt to growing business environment
- Willing and able to take initiative
You will work within in a shared cubical office space., having regular interaction with customers and coworkers. You will be expected to adhere to the companies respectful, professional environment.
Physical Demands : Approximately 70% time spent in an office setting with ability to sit, 30% physically preparing materials for shipment. Must be able to lift and safely manage folders and boxes up to 30 lbs each.
Hours: Monday - Friday 8:30am - 5:00pm.
Experience
- Previous experience in shipping and receiving or warehouse operations is preferred.
- Proficiency in using warehouse equipment such as pallet jacks, reach trucks, and order pickers.
- Basic math skills for accurate inventory management and shipment verification.
- Familiarity with RF scanners and AS400 systems is a plus.
- Strong attention to detail with the ability to multitask effectively in a busy environment.
- Excellent communication skills and ability to work collaboratively within a team.
If you are motivated by logistics and enjoy working in a warehouse setting, we encourage you to apply for this exciting opportunity as a Shipping and Receiving Clerk.
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Language:
Ability to Commute:
- Hackettstown, NJ 07840 (Required)
Work Location: In person
