The Senior Project Manager is responsible for leading and delivering complex, high-value customer projects and programs from initiation through to successful completion. Operating as the senior delivery lead for assigned engagements, the role combines exceptional project governance, commercial management, customer relationship management, and leadership skills to ensure delivery excellence and outstanding customer outcomes.
The Senior Project Manager serves as a trusted advisor to customers and internal stakeholders, building confidence through strong communication , transparent governance, and consistent delivery performance. They are responsible for maintaining executive-level relationships, managing commercial and delivery risks, identifying growth opportunities, and ensuring projects are delivered on time, within budget, and to agreed quality standards.
The ideal Senior Project Manager combines strong delivery discipline with outstanding customer engagement skills. They are equally comfortable leading a project team, presenting to a customer CIO, facilitating executive steering committees, managing commercial performance, and identifying new opportunities to help customers achieve their business objectives . Through exceptional communication, leadership, and delivery excellence, they create trusted partnerships that result in successful projects, delighted customers, and long-term business growth. They have managed enterprise private cloud, data center, and infrastructure projects from end to end in an external, client-facing, professional services or consulting environment.
- Candidates who live in the San Antonio, TX area work a hybrid schedule with two days in the office.
- If not located near San Antonio, you may work 100% from home.
"Work from home postings are limited to candidates residing within the country specified in the posting location."
Project & Program Delivery
Lead complex infrastructure, cloud, transformation, migration, managed services, and professional services projects from inception through closure.
Establish and manage project governance frameworks, delivery methodologies, reporting structures, and decision-making forums.
Develop and maintain project plans, schedules, budgets, forecasts, RAID logs, dependencies, and resource plans.
Ensure successful delivery against scope, cost, quality, schedule, and business outcome objectives .
Proactively identify , manage, and resolve project risks, issues, and dependencies.
Customer Leadership & Relationship Management
Build and maintain strong relationships with customer executives, program sponsors, IT leadership, and business stakeholders.
Recognise opportunities for additional services, project expansion, and future engageme nts, collaborating with account teams to support customer growth.
Executive Communication & Stakeholder Management
Prepare and deliver project status reports, steering committee presentations, programme reviews, and governance packs.
Present project health, financial performance, risks, mitigation strategies, and critical decisions with confidence and clarity.
Financial & Commercial Management
Own project financial performance including revenue, margin, forecasting, profitability, utilisation, and cost management.
Support pre-sales engagements, proposal development, project estimation, and delivery planning activities.
Lead cross-functional teams consisting of project managers, architects, consultants, engineers, operations teams, partners, and third-party suppliers.
Foster a culture of accountability, collaboration, continuous improvement, and delivery exc ellence.
Minimum 8 years of project management experience delivering complex technology projects and programs.
Bachelor's degree in Business, Technology, or a related field is required. High school diploma or equivalent required. At the manager’s discretion, additional relevant experience may substitute for the degree requirement.
Project Management Professional (PMP) certification
Experience within external client-facing professional services, managed services, cloud services, IT infrastructure, or technology consulting organizations.
Experience delivering Statement of Work (SOW) based projects for clients.
Demonstrated success managing enterprise-scale customer engagements.
Proven experience delivering projects involving private cloud, infrastructure, networking, security, migration, hosting, managed services, or digital transformation.
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"Work from home postings are limited to candidates residing within the country specified in the posting location."
Our compensation reflects the cost of labor across several geographic markets. The compensation range for this position ranges from $119,583.00/year in our lowest geographic market up to 175,388.40 USD/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
