GreatLIFE Golf & Fitness is a leader in the Golf & Fitness industry with over 72 locations nationwide with 3 locations in Springfield area. GreatLIFE is committed to excellent customer service in a family friendly atmosphere.
Qualifications: Excellent Excel skills.
Membership Billing & Database Management Responsibilities
Billing & Financial Operations
· Process monthly billing cycles by preparing accurate ACH files, credit card processing lists, and invoiced membership records.
· Process payment rejections including downloading, logging, and updating member profiles for ACH returns and credit card declines.
· Manage annual renewals by tracking early payments, submitting payment schedules to accounting, and updating non-paying accounts to correct classes by set deadlines.
· Process bad debt write-offs within the membership software, maintaining an Excel log and reporting all activity directly to accounting.
Data Reconciliation & Reporting
· Reconcile membership accounts monthly by tracking, verifying, and adjusting for member additions, drops, and plan changes.
· Audit pricing data to ensure all membership types, corporate accounts, and payment statuses are accurate before billing.
· Generate monthly reports summarizing total active member counts, billing totals, and ACH returns using Excel.
· Communicate financial summaries and data regularly to management and relevant golf courses/facilities.
Database Administration
· Maintain database integrity by running regular management reports and cleaning up membership data.
Update configuration settings within the membership software, including pricing changes and administrative updates
Pay: From $20.00 per hour
Benefits:
Work Location: In person
