The Coordinator – One-Stop is responsible for coordinating daily operations and partner activities within the East Central Illinois WorkNet/American Job Center and its affiliate sites. The position ensures smooth delivery of customer services, partner collaboration, and compliance with Workforce Innovation and Opportunity Act (WIOA) requirements. The Coordinator - One-Stop supervises the Receptionist and Career Coaches.
The Coordinator – One-Stop serves as the on-site liaison between partner agencies, staff, and management; oversees the reception and resource room areas; supports the referral and customer-tracking systems; and assists in coordinating staff training, events, and facility usage. The position promotes a seamless, integrated, and customer-focused experience for job seekers, employers, and community partners.
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Bachelor’s degree in Human Services, Public Administration, Workforce Development, or related field, or equivalent combination of education and experience.
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Knowledge of public programs, systems, technology, and partner collaboration models.
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Experience in customer service, coordination, or public program operations.
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Strong organizational skills and ability to balance multiple priorities.
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Effective oral and written communication skills.
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Proficiency with databases and data reporting systems
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Please submit at least three professional reference letters with your job application. The references should be from current or prior employers.
Schedule: 8:30 a.m. – 5:00 p.m., M-F
Worksite: RPC Workforce Development Services – Champaign, Illinois
Status: Full-Time/37.5 hours per hour
Starting Wage: $24.00 - $26.00
Competitive benefits, health insurance, dental insurance, retirement, high quality programming and great work environment!
Internal (RPC) Applicants Apply at: UKG SSO Sign-In under My Career>Search for Jobs
External Applicants Apply at: https://secure6.saashr.com/ta/6069613.careers?CareersSearch&ein_id=102036736
Job Descriptions at: https://ccrpc.org/about_rpc/human_resources/job_descriptions.php
Employee Benefits at: https://ccrpc.org/about_rpc/human_resources/benefits/index.php
