Service Dispatcher / Service Coordinator
Pay: $20–$28 per hour (DOE)
Location: Phoenix, AZ
Job Type: Full-Time
Join a Growing Home Services Team
We are a growing HVAC, Plumbing, and Electrical service company looking for a highly organized and motivated Service Dispatcher to help coordinate our field technicians and provide excellent customer service.
This role is essential to keeping our daily operations running smoothly. If you thrive in a fast-paced environment, enjoy problem-solving, and are great at communication and organization, we’d love to hear from you.
Responsibilities
- Schedule and dispatch technicians to service calls throughout the day
- Coordinate technician routes to maximize efficiency and response times
- Communicate with customers regarding appointment times and service updates
- Monitor technician progress and adjust schedules when needed
- Enter and maintain job details in dispatching software
- Work closely with service technicians and management to ensure smooth daily operations
- Provide professional and friendly customer service over the phone
Qualifications
- Previous dispatching, scheduling, or service coordination experience preferred
- Experience in HVAC, plumbing, electrical, or home service industry is a plus
- Strong multitasking and organizational skills
- Excellent phone and communication skills
- Ability to stay calm and organized in a fast-paced environment
- Basic computer skills and ability to learn scheduling software
What We Offer
- $20–$28 per hour depending on experience
- Full-time, stable position
- Supportive and team-oriented work environment
- Opportunity for growth within the company
- Consistent schedule
Schedule
- Monday – Friday
- Full-time hours
Apply Today
If you enjoy helping customers, staying organized, and supporting a team of technicians, we’d love to have you join our team!
Job Type: Full-time
Pay: $20.00 - $28.00 per hour
Expected hours: 40 per week
People with a criminal record are encouraged to apply
Work Location: In person
