About voco The Tiger Hotel
voco The Tiger Hotel, established in 1928, is Columbia’s premier boutique luxury property. Our food & beverage portfolio includes two restaurants, three bars, a coffeehouse, and a full-service catering & banquet division supporting weddings, conferences, and signature events.
We are entering a period of culinary and beverage reinvention, including refreshed menus, new bar programs, seasonal offerings, signature experiences, and new concept development.
Position Summary
We are seeking an innovative, data-driven Food & Beverage Director with a strong culinary background and hands-on kitchen management experience to oversee all hotel F&B operations, including two restaurants, three bars, and a full catering & banquet program. Unlike traditional hotel F&B roles, this position oversees a portfolio of distinct restaurant and bar concepts—offering both the stability of a hotel environment and the creative freedom of independent restaurant development.
Key Responsibilities
Culinary & Creative Leadership
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Lead menu development, seasonal programming, and experiential dining concepts.
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Drive new concept development, pop-up experiences, and outlet enhancements.
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Oversee recipe development, plating standards, kitchen execution, and food quality.
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Collaborate with ownership on long-term culinary strategy and innovation.
Operational Leadership
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Direct day-to-day operations for restaurants, bars, and catering/banquets.
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Uphold Four Diamond service standards across all outlets.
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Oversee banquet execution for groups ranging from 10 to 300+ guests.
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Maintain full health, safety, and sanitation compliance.
Financial & Driven Management
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Managing budgets, forecasting, and financial reporting
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Optimizing purchasing, inventory, and vendor partnerships
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Using data from Toast POS, Craftable inventory management platform and pace reports to drive decisions.
Team Leadership
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Hire, train, and mentor chefs, sous chefs, managers, and hourly staff.
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Build a culture rooted in creativity, accountability, and hospitality.
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Provide ongoing coaching, development, and performance management.
Guest Experience & Brand Elevation
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Ensure a guest-first mindset throughout all dining outlets.
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Collaborate with Sales & Events to deliver high-impact group dining experiences.
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Respond to guest feedback and implement strategic improvements.
Success in this role will be measured by:
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Food & beverage cost performance
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Labor cost efficiency & accurate scheduling
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Outlet and catering revenue growth
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Monthly P&L performance
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Guest satisfaction scores
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Inventory accuracy & waste reduction
Qualifications
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5+ years of progressive food & beverage or culinary leadership
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Chef, sous chef, or culinary management background required
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Experience managing restaurants, bars, and catering simultaneously
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Strong financial management (COGS, labor, P&L, forecasting)
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Strong communication, leadership, and organizational skills
Benefits
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FREE Health Care (Full Coverage for all Full-Time Employees)
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Free Dental & vision insurance
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Paid time off
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Paid training
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Employee dining credits and discount
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Bonus opportunities
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Opportunities to lead new concepts & creative development initiatives
Benefits:
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Dental insurance
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Employee discount
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Health insurance
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Paid time off
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Paid training
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Vision insurance
People with a criminal record are encouraged to apply
Experience:
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Food & Beverage Management : 3 years (Required)
Work Location: In person
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Must be able to provide documentation for Form I-9 to verify identity and employment authorization.
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Employment is contingent upon the successful completion of a background check and/or drug screening.
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Must have a bank account for direct deposit.
Located in the heart of downtown Columbia, The Tiger Hotel is a lavish, historic landmark built in 1928 and is the city's only 4-Diamond boutique hotel. We pride ourselves on providing an upscale experience defined by outstanding service and excellence—a standard that extends across our premier establishments, including Glenn’s Café, Wilder, Twain, and The Vault.
We believe our success is rooted in our people. We invest in our team through a culture of appreciation and host annual events to celebrate our collective achievements. To support the well-being of our staff, we offer a comprehensive benefits package that includes 100% employer-paid insurance premiums for all full-time employees, effective on day one. At Glenn's Cafe, we don't just provide a luxury destination; we provide a foundation for our employees to thrive.
