Overview:
Full-time position (37.5 hours per week)
Pay starting at $30.83 - $32.37 / hour DOE
With COMPETITIVE BENEFITS INCLUDING:
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Generous PTO: Paid Sick Time, Paid Vacation (15 days for F/T Employees), 11.5 Agency Paid Holidays, plus 2 Personal Holidays
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Medical, Dental, Vision, Basic Life/AD&D and Long-Term Disability
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Health Savings Account and Flexible Spending Account
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403(b) Retirement Plan and Employer Contribution Pension Plan
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2% Annual Longevity Increase
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Employee Assistance Program
Compensation is set by agreed to language in the Collective Bargaining Agreement between CCSNW & SEIU 1199NW and determined based on experience.
The Care Coordinator is in a professional position providing intensive, community-based therapeutic services to children, youth and families with serious mental health needs. The Care Coordinator will utilize the Wraparound process to increase safety, stabilize placement and support individuals/families in meeting their identified needs by building a team of natural and formal supports. The Care Coordinator will participate as a clinical team member, learning and practicing Wraparound principles and processes. The Care Coordinator will participate in crisis management and the on-call rotation.
Responsibilities:
MAJOR DUTIES AND RESPONSIBILITIES:
Universal Job Skills:
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Communicate role, responsibility and agency philosophy in order to assure mutual respect, confidence and trust with the child and family and other stakeholders.
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Provide non-judgmental, unconditional support to the child and family.
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Assess for immediate safety and stabilization needs.
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Customize helping approaches to fit the family’s uniqueness, personality, culture and interest.
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Report relevant information to the right people at the right time.
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Maintain a focus on strengths, needs and creative solutions.
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Utilize the family’s expertise in problem solving and solution seeking.
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Work interdependently with others toward common goals.
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Respond to family’s and children’s needs in a timely fashion.
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Provide and/or coordinate client transportation as needed.
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Complete required documentation within established time-frames.
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Instill hope for the future by communicating and behaving with confidence and reassurance.
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Meet and engage the family communicating compassion, support, respect and enthusiasm for them and your role as a helper.
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Listen actively to the family and, with them: identify strengths, needs, preferences and goals.
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Provide and/or arrange necessary crisis response and stabilization services, completing and communicating the safety/crisis plan with family and others.
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Contact potential team members, including other system partners, to gather their perspective on the family’s strengths and needs and solicit participation and commitment to a team process.
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Prepare the family for next steps in the intervention (e.g., team development, planning process, natural supports, etc.).
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Introduce and complete paperwork appropriate to the situation (including assessment instruments, etc.).
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Analyze and align the family’s position and agency mission using methods of respect, communication and conflict resolution.
Individualized Service Planning:
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Facilitate the child and family team to:
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Identify and prioritize goals and needs.
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Communicate and translate information in a way that everyone can hear especially the family’s position.
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Brainstorm and negotiate strategies that build on child and family strengths.
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Summarize and write up the care plan.
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Consult with clinical supervisor, mental health specialists and others as needed and incorporate recommendations.
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Provide direct helping interventions that:
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Respond to crises in a prompt, effective and collaborative manner.
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Provide and/or facilitate the provision of a range of therapeutic responses that support the overall care plan.
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Utilize parent/family expertise in problem solving around specific needs.
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Modify and adjust individual intervention techniques for each situation without changing the direction of the plan.
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Partner with the family in order to assist them in utilizing the resources offered by formal and informal sources within their community.
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Seek assistance and report incidents to the right people at the right time.
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Facilitate others, including a team, to implement the care plan from beginning to successful outcome:
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Communicate plan, strategies and role to team members, including involved CCS staff.
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Consult with, recommend and provide training to team members around specific interventions.
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Maintain a focus on strengths, needs and creative solutions and inspire others to follow this format in problem solving.
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Reevaluate, modify, and redesign care plan based on new information.
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Inspire confidence in the child, family and other team members about their strengths and ability to transition successfully.
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Arrange and negotiate a process for ongoing formal and informal services and supports.
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Create and practice a plan for transition and/or aftercare supports and response and post- Wraparound involvement.
Access to and protection of PHI:
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Responsible for upholding a culture of privacy and security in highly confidential work environment (HIPAA covered entity service area).
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Complies with all CCSWW policies and procedures that involve access to and safeguarding of client Protected Health Information (all forms).
Other work-related duties as assigned:
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Share in on-call rotation for 24-hour response to WISe families.
Qualifications:
MINIMUMS:
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BA degree.
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1-year direct experience with youth and/or families in a structured professional setting.
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Ability to work in home and community settings.
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Must have reliable transportation, valid driver’s license and automobile insurance.
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Must provide proof of acceptable driving record (Driver’s Abstract-Full Record).
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Ability and willingness to obtain WA State Agency Affiliate Counselor Certification.
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Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
- Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
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Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
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Criminal History Background Checks are required prior to employment.
PREFERRED:
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BA degree in social services or related field.
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Two years or more experience in children’s mental health.
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Basic knowledge of wraparound principles and practice.
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CPR/First Aid (Infant/Child/Adult).
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Bilingual Spanish Speaking.
