Pay Range: $65,000–$70,000
Manhattan Gastroenterology / Midtown Endoscopy & Surgical Center is seeking an experienced, data-driven Surgical & Clinical Access Manager to oversee and optimize clinical and surgical scheduling across the practice and ambulatory surgical center.
Key Responsibilities:
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Oversee clinical and surgical scheduling, provider templates, and surgical blocks.
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Maximize provider, appointment, procedure, and operating room utilization.
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Monitor cancellations, no-shows, backfill opportunities, waitlists, and schedule capacity.
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Identify scheduling gaps, access barriers, and opportunities to improve patient conversion.
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Develop and monitor scheduling KPIs, reports, and performance dashboards.
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Lead and support scheduling staff, including training, workflow management, and accountability.
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Partner with physicians, clinical teams, front desk, AfterCare, billing, and administration to improve patient access and operational efficiency.
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Identify workflow issues and implement process improvements to increase productivity and reduce unused capacity.
Qualifications:
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Bachelor’s degree in Healthcare Administration, Business, Operations, or related field; equivalent experience may be considered.
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3–5 years of healthcare scheduling, patient access, surgical scheduling, or clinical operations experience.
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Leadership or management experience preferred.
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Strong analytical, organizational, communication, and problem-solving skills.
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Experience with EHR and scheduling systems required; eClinicalWorks experience preferred.
Benefits: Medical, Dental & Vision Insurance, PTO, Vacation, 401(k), and a professional and supportive work environment.
Manhattan Specialty Care is an equal opportunity employer.
