Emergency Communications Officer
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- Prepare accurate and grammatically correct written reports;
- Respond to citizen requests in a courteous and effective manner;
- Perform a wide variety of duties and responsibilities with accuracy and speed under
stress and the pressure of time-sensitive deadlines;
- Perform multiple tasks simultaneously, including handling interruptions, and return to
and complete tasks in a timely manner;
- Have the flexibility to work any shift required;
- Demonstrate integrity, ingenuity and inventiveness in the performance of assigned
tasks.
Acceptable Experience and Training
• High school diploma or GED equivalency; and
- Some experience and/or training in police dispatch, communications, clerical work or
related field; or
- Any equivalent combination of experience and training which provides the
knowledge and abilities necessary to perform the work.
Special Qualifications
- Must acquire POST certification within one (1) year of hire; or as seen reasonable.
Essential Physical Abilities
• Sufficient clarity of speech and hearing, with or without reasonable
accommodation, which permits the employee to discern verbal instructions, to
listen and respond to radio transmissions and voice instructions; to communicate
effectively in person, on the telephone, and over a two-way radio; ability to hear
sounds within the normal range of hearing (phone conversations, co-workers,
supervisors, radio traffic) and to hear in the presence of noise;
- Sufficient visual acuity, with or without reasonable accommodation, which
permits the employee to comprehend written work instructions and to review a
wide variety of written and electronic materials, distinguish letters and numbers,
and to see in detail objects or printed material at greater than arms length;
- Sufficient manual dexterity, with or without reasonable accommodation, which
permits the employee to operate control mechanisms such as radio knobs and
other mechanisms requiring fine adjustments to position, to handle a variety of
records and files, to type with speed and accuracy, and to operate standard office
equipment and a computer;
- Sufficient personal mobility, agility, and flexibility, with or without reasonable
accommodation, which permits the employee to stand or sit for long periods of time,
move between work stations, lift up to 25 pounds, and work in an office environment.
