- Provide oversight and make recommendations for improvement to the organization’s core services focusing on resource planning, deployment and utilization
- Assist in the development of organizational standards and key performance indicators that encompasses such areas as staffing ratios, scheduling, logistics and financial performance
- Direct an internal team that reviews and monitors daily key performance indicators in support of business operations
- Develop both short-term and long-term strategies for improving resource management
- Guides and directs management in the development, production, promotion, and operational and financial aspects of the organization's services.
- Directs the preparation of short-term and long-range plans and budgets based on broad corporate goals and growth objectives.
- Oversees executives who direct field/program activities that implement the organization's policies.
- Implements programs that meet corporate goals and objectives.
- Creates the structure and processes necessary to manage the organization's current activities and its projected growth.
- Maintains a sound plan of corporate organization, establishing policies to ensure adequate management development and to provide for capable management succession.
- Develops and installs procedures and controls to promote communication and adequate information flow within the organization.
- Establishes operating policies consistent with the chief executive officer's broad policies and objectives and ensures their execution.
- Evaluates the results of overall operations regularly and systematically and reports these results to the President.
- Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.
- Ensures that all organization activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations.
- Plans and directs all aspects of an organization's operational policies, objectives, initiatives. Responsible for the attainment of short- and long-term financial and operational goals. Directs the development of the organization to ensure future growth.
- Assists in the development of organization policies that encompass such areas as staffing, financial performance, and organization expansion.
- Seeks ongoing improvement in the delivery of administrative services to the organization as well as in the management of company affairs.
- Ensures corporate policies and programs approved by Executive Management are implemented.
- May act as a liaison with various boards, agencies and associations.
- Creates a model that supports the organization's mission and values based on an internal and external needs assessment.
- Monitors the internal/external environment and identifies opportunities to fulfill the corporate strategy.
- Serves as strategic liaison for key organizational initiatives between business units and their customers, both internal and external.
- Assesses current models of business operations and develops appropriate new models as needed.
- Develops policies in alignment with corporate goals.
- Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.
QUALIFICATIONS
- Must have over 10 years of experience in a senior operations position within a healthcare setting.
- Experience with multisite, multistate operations, business modeling, and resource allocation and management.
- The ability to demonstrate a proven track record of increased profitability, improved performance and process improvement.
- Exceptional communication, multi-tasking, and leadership skills.
- Ability to work on various assignments simultaneously.
- Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment.
- Working knowledge of computers, internet access, and the ability to navigate within an automated systems as well as a variety of software packages such as Excel and Word.
EDUCATION
- Bachelor’s degree in business administration or finance or related field from an accredited college or university or the international equivalent preferred.
- Master’s degree preferred.
SPECIAL INSTRUCTIONS TO CANDIDATES
VITAS® Healthcare is the nation’s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you’ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.
All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard—find your purpose at VITAS today.
Benefits Include:
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program
Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.
Choose a Career with VITAS
