Overview
Join our dynamic team as an Inside Sales Representative specializing in Print Production! In this energetic role, you will be the driving force behind building strong client relationships, managing sales pipelines, and closing deals that propel our print solutions to new heights. Your expertise in business development, negotiation, and technical sales will empower you to deliver exceptional service while meeting and exceeding sales goals. If you thrive in a fast-paced corporate sales environment and possess a passion for marketing and technology sales, this is your opportunity to make a significant impact!
Duties
- Serve as the primary internal representative of the organization, promoting our expertise in products, services, and capabilities.
- Handle incoming customer calls for quotes, orders, and inquiries.
- Reactivate relationships with inactive customers by sharing special deals and offers.
- Attract new customers by answering product and service questions and suggesting additional solutions.
- Reaching out to prospective customers and offering them printing solutions
- Reaching out to existing customers for cross sales (eg offering printing services to existing sign customers)
- Communicate customer requirements to the support team in accordance with company policies.
- Assist walk-in traffic with order redemption, payment, and processing.
- Direct customers to the correct department for project-related needs and ensure timely resolutions.
- Document client interactions, inquiries, complaints, and solutions using internal systems.
- Provide clear and accurate product and service information to customers, including new updates or functionalities.
- Maintain a high level of client satisfaction by building strong and meaningful relationships.
- Stay updated on company products, services, and policies to ensure accurate and helpful information is always provided.
Requirements
- Proven experience in B2B sales, software sales, or technology-driven product selling within a corporate environment.
- Demonstrated success in managing customer accounts, closing deals, and meeting or exceeding sales targets.
- Proficiency with CRM systems such as Salesforce or similar sales management tools; experience with CRM system proficiency is essential.
- Strong negotiation skills combined with excellent communication abilities to build lasting client relationships.
- Background in marketing or technical sales experience related to print production or software solutions is highly desirable.
- Ability to analyze market trends, identify new opportunities, and develop strategic approaches for enterprise selling.
- Experience with deal closing processes, managing customer accounts effectively, and utilizing sales management systems proficiency.
Join us as an Inside Sales Representative (Print Production) and become a vital part of a vibrant team dedicated to delivering innovative printing solutions while advancing your career in a lively corporate setting!
Pay: $20.00 - $35.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
