Position Overview
The Membership Sales Representative is responsible for growing Primetime Golf’s membership base by connecting with prospective members, explaining membership options, scheduling facility tours, following up with leads, and converting interested golfers into active members.
This role is ideal for someone who is outgoing, competitive, organized, and comfortable talking with new people. The Membership Sales Representative should understand that the goal is not simply to sell memberships, but to understand what each customer is looking for and connect them with the Primetime experience that fits them best.
Key Responsibilities
- Generate new membership leads through phone calls, text messages, email, social media, events, referrals, and in-person conversations.
- Respond quickly and professionally to incoming membership inquiries.
- Contact and follow up with prospective members consistently.
- Schedule and conduct tours of Primetime Golf.
- Explain membership options, pricing, benefits, and facility amenities.
- Identify each prospect's golf habits, goals, and needs to recommend the appropriate membership.
- Convert qualified leads into paying members.
- Follow up with guests who have visited Primetime but have not yet joined.
- Re-engage former members and past customers.
- Ask current members for referrals and identify additional membership opportunities.
- Maintain accurate records of leads, conversations, follow-ups, tours, and sales.
- Assist with membership promotions, open houses, tournaments, networking events, and other sales initiatives.
- Build relationships with local golfers, businesses, organizations, and community groups.
- Provide a welcoming and professional experience that represents the Primetime Golf brand.
- Work with management to achieve weekly and monthly membership sales goals.
Sales Expectations
The Membership Sales Representative is expected to maintain an active sales pipeline and consistently move prospects through the following process:
Lead → Contact → Qualified Prospect → Tour → Follow-Up → Membership
Performance will be evaluated based on activity and results, including:
- Qualified leads generated
- Tours scheduled
- Tours completed
- Memberships sold
- Lead-to-tour conversion rate
- Tour-to-membership conversion rate
- Follow-up activity
- Membership revenue generated
- Referrals generated
This position includes commissions on membership sales.
Qualifications
- Strong communication and people skills
- Comfortable speaking with customers in person and over the phone
- Confident asking for the sale
- Reliable and self-motivated
- Organized with strong follow-up habits
- Able to work toward measurable sales goals
- Professional and positive attitude
- Comfortable learning sales and customer-management software
- Interest or experience in golf, hospitality, fitness, memberships, or sales is preferred
- Previous sales experience is helpful but not required
What Success Looks Like
A successful Membership Sales Representative creates a steady flow of new prospects, gets people through the doors for tours, follows up consistently, and turns those relationships into long-term Primetime Golf members.
The representative should become someone prospective members recognize and trust—making joining Primetime feel personal, easy, and valuable.
About Primetime Golf
Primetime Golf is an indoor golf facility designed to provide golfers with a premium place to practice, play, improve, and connect. Members have access to advanced golf simulator technology, instruction, practice opportunities, events, and a growing golf community.
Our goal is to create an experience that makes people want to become members and makes members want to stay.
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid training
- Work from home
Work Location: In person
