Reporting to the Director, Commercial Learning & Development in this newly created Associate Director, Commercial Learning & Development, Market Access Training role, you will be responsible for driving impact of Market Access, Field Reimbursement Manager, and Nurse Resource Navigator teams by providing on-going learning and educational programs. You will conduct training needs assessments, design, develop, and deliver comprehensive training programs. You will support product training as needed.
This is a hybrid role, requiring three (3) days of onsite work weekly. #LI-hybrid
Learning Strategy:
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Own the development and implementation of tactical training plans for Market Access (National, Corporate and Regional Account) and Field Reimbursement Manager/Nurse Resource Navigator teams.
Subject Matter Expertise:
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Maintain deep knowledge of reimbursement systems, prior authorizations, health economics and general market access channel dynamics.
Gap Analysis:
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Identify team capabilities and knowledge gaps by partnering with commercial leaders and team members.
Curriculum Design:
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Build comprehensive onboarding roadmaps and advanced continuous learning resources for Market Access, Field Reimbursement and Nurse Resource Navigator teams.
Content Lifecycle Management:
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Oversee development, review, and compliance updates for training materials, workshops, and launch readiness programs.
Program Delivery:
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Facilitate workshops at national in-person meetings and virtual training via Teams. Support Sales new hire training and delivers product training as needed.
Cross-Functional Collaboration:
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Partner with legal, regulatory, compliance, medical affairs, marketing, and sales leadership to align strategy and tactics with training and keep training content updated and accurate.
Performance Assessment:
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Identify skill gaps, track learning metrics, and evaluate the effectiveness of training interventions.
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Bachelor’s degree required; advanced degree in a related scientific, business, or educational discipline preferred.
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Strong adult learning, instructional design, and project management experience are a plus.
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5 to 8+ years combined experience in pharmaceutical/biotech commercial operations, field sales, market access, account management, or commercial training.
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Deep working knowledge of U.S. payer dynamics, health economics, and the healthcare reimbursement ecosystem.
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Exceptional presentation, strategic thinking, and stakeholder management skills.
Travel Requirements:
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Domestic travel may be required from time to time (up to 25%).
