FT Night Auditor- Overnight Shift ONLY

FINANCIAL ASSOCIATES INC -
Tucson, AZ

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Job Details

Full-time
$16.50 - $17.50 an hour
13 days ago

Qualifications

Proactive hotel and accommodations guest assistance
Phone communication
Accounting data entry
Telephone systems
Multi-line phone systems
Receptionist experience within hospitality industry
Office phone management
Quality data entry

Full Job Description

Join the Most Caring Brand in the World — Even Overnight

At DoubleTree by Hilton Tucson Reid Park, caring for our guests doesn’t stop at midnight. We are seeking a dependable, detail‑oriented Night Audit Guest Service Agent to serve as the overnight leader of the property while delivering warm, attentive service and ensuring accurate end‑of‑day reporting.

If you thrive working independently, take pride in precision, and remain calm under pressure, we invite you to bring your talents to Hilton’s most caring brand.

Schedule:

Overnight shift only: 11:00 PM – 7:00 AM

Position Summary

The DoubleTree Hotel - Tucson Reid Park is seeking a FT night auditor. The positions is responsible for the nightly reconciliation of house accounts, room revenue, outlet revenue and postings, the daily close out of the current hotel business date, and ensuring financials are in accordance with the properties accounting procedures.

Night Audit & Financial Reporting

Complete nightly audit procedures and balance daily hotel transactions
Accurately post room charges, taxes, and incidental charges to guest accounts
Balance shift cash, check, and credit card transactions
Run availability, occupancy, and revenue reports to ensure accurate room inventory
Prepare and distribute end‑of‑day reports to department managers
Ensure a smooth transition for the incoming morning shift

Safety, Security & Property Support

Serve as the primary contact for overnight safety and security matters
Remain alert to potential security risks and report concerns to the Supervisor or General Manager
Follow key control procedures, emergency protocols, safety policies, and MSDS guidelines
Maintain cleanliness and organization of front and back-office areas
Replenish coffee and water stations
Complete all administrative documentation, checklists, and Communication Log entries accurately and on time
Carry out other reasonable duties as assigned by Management or the Management Company

Core Competencies

Sound judgment and strong decision‑making skills
Ability to remain calm and professional in high‑pressure or emergency situations
Comfortable interacting with law enforcement or emergency responders if needed
Strong verbal and written communication skills
Ability to remain alert, focused, and awake throughout overnight hours
Ability to sit or stand for extended periods (up to 5 hours at a time, 8 hours per shift)
Proficient in computer use for extended periods and multitasking in a shared workspace

Qualifications

Required

Prior customer service experience in a hospitality environment
Front desk experience, preferably in a hotel setting
Strong guest service and conflict‑resolution skills
Proficiency with multi‑line phone systems
Strong computer skills for data entry and report generation
Flexibility to work overnight shifts, weekends, and holidays

Preferred

Previous Night Audit experience
Familiarity with hotel auditing and overnight operational procedures
Experience with premium or full‑service brands such as Hilton, Marriott, or IHG
Knowledge of Hilton systems including OnQ or PEP PMS, Hilton Lobby, and Hilton Honors platforms

Perks & Benefits

We care about our team members just as much as our guests. When you join DoubleTree by Hilton Tucson Reid Park, you’ll enjoy:

Competitive pay and comprehensive benefits
HILTON HOTEL DISCOUNTS - WORLDWIDE
Team member recognition programs that celebrate great service
Fun team member events throughout the year
Incentive programs that reward your hard work and dedication
Opportunities for career growth and development within Hilton
A warm, supportive environment where caring for each other is part of the culture

Quick Apply

Join the Most Caring Brand in the World — Even Overnight

Position Summary

Night Audit & Financial Reporting

Safety, Security & Property Support

Core Competencies

Qualifications

Required

Preferred

Perks & Benefits

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