Senior Commercial Lines Account Manager
Integrity Insurance & Bonding Inc.
Happy Valley, Oregon
$85,000 - $95,000 per year | Full-Time | Salary
Responsibilities include:
- Manage a complex commercial book of business
- Handle new business, renewals, endorsements, audits, claims, certificates, policy changes, cancellations, and billing questions
- Market accounts with multiple insurance carriers
- Communicate professionally with clients, producers, underwriters, and carrier partners
- Maintain accurate agency management system documentation
- Ensure renewals are completed proactively and on time
- Issue certificates of insurance, endorsements, ID cards, and related documents
- Build long-term relationships with clients through outstanding customer service
- Stay current on carrier appetites and industry changes
- Help improve workflows and agency processes
- Assist in training, coaching, and developing newer Account Managers
- Serve as a resource and leader within the commercial lines department
Required:
- 5+ years of Commercial Lines Account Management experience in an independent insurance agency
- Active Oregon Property & Casualty License
- Strong experience with construction accounts
- Strong experience with logging accounts
- Experience marketing and placing business with multiple insurance carriers
- Excellent written and verbal communication skills
- Exceptional organization and time management
- Highly detail-oriented
- Able to prioritize multiple deadlines
- Self-motivated and able to work independently
- Strong problem-solving skills
- Positive attitude with a team-first mentality
Preferred Qualifications
- CISR, CIC, CRM, or other insurance designation
- Experience with AMS360
- Experience working with agency-billed and direct-billed policies
- Experience mentoring or training teammates
- Knowledge of contractor licensing and insurance requirements
What Makes Someone Successful Here
- Driven without needing constant supervision
- Organized and efficient
- Curious and always learning
- Passionate about helping clients
- Willing to teach and mentor others
- Solution-oriented instead of problem-focused
- Accountable and dependable
- Pride themselves on accuracy and professionalism
Benefits
- Paid Time Off
- Paid Holidays
- Health Insurance
- 401k (with company match %)
- Ongoing education and licensing support
- Opportunities for professional growth and advancement
Job Type: Full-time
Pay: $85,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Insurance: 5 years (Preferred)
License/Certification:
- Property and Casualty License (Required)
Work Location: Hybrid remote in Happy Valley, OR 97086
