About Dogtown, Inc.
Dogtown is a dog daycare and boarding facility focused on safe group play, attentive care, and a clean, structured environment. Our team is hands-on, detail-oriented, and committed to treating every dog and client with respect.
Role Summary
You will supervise dogs in daycare and boarding, support safe play, and keep the facility clean, while also handling front desk duties like greeting clients, managing check-ins and check-outs, and answering questions. This is an active role on your feet, working with dogs of all sizes and energy levels, with regular client and team communication throughout the day.
Key Responsibilities
- Supervise group play and enforce safety protocols at all times
- Greet clients, manage check-ins and check-outs, and answer questions in person and by phone
- Schedule and confirm daycare and boarding reservations
- Process payments and keep client records accurate and up to date
- Feed dogs and follow care instructions accurately
- Support medication administration when trained and directed by management
- Maintain a clean facility (kennels, play areas, bowls, laundry, floors, trash)
- Monitor behavior and health, and escalate concerns promptly
- Provide structured enrichment (play, movement, calm time as appropriate)
- Communicate clearly with teammates during shift handoffs
Requirements
- Comfortable working hands-on with dogs of all sizes and temperaments
- Reliable, punctual, and able to follow detailed written and verbal instructions
- Able to stay calm and decisive in a fast-moving environment
- Strong communication and customer service skills with clients, teammates, and leadership
- Comfortable with basic computer tasks (scheduling software, email, payments)
- Ability to lift up to 50 lbs (with assistance as needed)
- Animal handling experience preferred (daycare, boarding, shelter, vet, grooming), but not required for the right candidate
Schedule & Availability
- Full-time and part-time available
- We build schedules around set, consistent days, so we know what to count on and so do you
- Weekend availability is a plus and helps a lot, but it doesn't have to be every weekend. We can work with one weekend day, every other weekend, or a few times a month
- Some holiday availability is preferred, but not all holidays. We're happy to share the load and work with your plans
- Typical shifts: 7:30 am to 1:30 pm, 1:30 pm to 7:30 pm, 9:30 am to 6:30 pm
Benefits
- Employee discount
- Flexible scheduling
- Tips (additional compensation)
Work Location: In person
Pay: From $15.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Opportunities for advancement
- Paid training
Work Location: In person