Overview
University Pipette Service is seeking a motivated, relationship-focused Outside Sales Account Manager to develop and manage laboratory accounts throughout the Raleigh-Durham Research Triangle, with an initial focus on Duke University and the University of North Carolina at Chapel Hill.
For nearly 30 years, University Pipette Service has provided pipette evaluation, calibration, repair, and preventive maintenance services to scientific laboratories. Our success has been built on exceptional customer service, technical expertise, and long-term customer relationships.
This position is ideal for an experienced outside sales professional who enjoys building relationships, managing a territory, and helping customers solve problems. You'll work independently, represent a well-established company, and have the opportunity to grow both existing accounts and new business within one of the nation's leading scientific research communities.
Responsibilities
- Develop and maintain relationships with laboratory managers, researchers, Principal Investigators, purchasing professionals, and other key decision-makers.
- Visit approximately 15–25 laboratory groups each business day within your assigned territory.
- Generate new business through in-person prospecting, territory management, and customer education.
- Grow and support existing customer accounts by identifying additional service opportunities.
- Present and explain University Pipette Service's evaluation, calibration, repair, and preventive maintenance programs.
- Conduct post-service follow-up to ensure customer satisfaction and strengthen long-term relationships.
- Maintain accurate records of customer interactions, sales activities, quotes, mileage, and follow-up using company systems.
- Learn the buildings, departments, and laboratory locations throughout Duke University and UNC-Chapel Hill to maximize efficiency and territory coverage.
- Serve as the primary local representative for University Pipette Service within your assigned territory.
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Paid time off
- Retirement plan
Work Location: In person
