Host / Hostess – Harrigan’s (Inside Holiday Inn Johnstown-Downtown)
Looking for a people-person who loves a fast-paced environment and knows how to make guests feel welcome the moment they walk in the door. Harrigan’s is hiring a Host/Hostess to be the face of our dining room and help create a great experience for every guest.
This is more than just seating tables. You’ll help keep service flowing, support the server team, and make sure our guests feel taken care of from arrival to departure.
What You’ll Do
- Greet every guest with a friendly, professional welcome
- Seat guests promptly and present clean menus
- Manage reservations and table flow
- Coordinate with servers and bus staff to maintain dining room standards
- Inspect tables and direct resets as needed
- Assist with guest concerns and help resolve service issues
- Operate the dining room register and handle gift card transactions
- Oversee tip reporting and basic cash handling tasks
- Maintain host stand supplies and dining room organization
- Follow sanitation and safety standards at all times
- Participate in required trainings (RAMP/alcohol, sanitation, safety)
What We’re Looking For
- Friendly, outgoing personality and strong customer service skills
- Able to stay organized and calm in a busy environment
- Comfortable supervising and directing support staff when needed
- Good communication and teamwork skills
- Basic computer and POS comfort
- Good phone etiquette
- Professional appearance and attitude
- Reliable transportation and dependable attendance
- Able to stand/walk for long periods and lift up to 20 lbs
- Legally authorized to work in the U.S.
Experience & Education
- High school diploma or working toward it
- Customer service or restaurant experience preferred — but we will train the right person
Schedule & Environment
- Shift work required
- Evenings, weekends, and holidays included
- Fast-paced, guest-facing restaurant inside a hotel setting
- Climate-controlled environment with typical restaurant/kitchen exposure
Requirements
- Must pass pre-employment drug screening.
- Must complete required safety and alcohol service trainings (paid by employer)
If you enjoy working with people, keeping things organized, and being part of a fun restaurant team, we’d love to meet you. Apply today and join the Harrigan’s team!
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
