As a Dental Treatment Coordinator, do you have the support to provide the best patient experience possible OR, is something missing?
We are a thriving private practice that understands every patient and their oral health needs are unique which is why we design a personalized treatment plan for overall health. Our team takes pride in helping our community be healthier, feel better, and smile with confidence. We serve outside the practice as well as every year we donate a portion of our proceeds back to the community or to charity.
We are seeking a highly organized and detail-oriented Treatment Coordinator to join our team. As a Treatment Coordinator, you will play a crucial role in ensuring patients are moving forward with care and getting healthy. Direct experience in gaining dental case acceptance through patient education is required.
What you’ll do as a Treatment Coordinator:
- Schedule patients effectively and be responsible for maintaining a full, productive schedule that maximizes patient care. Scheduling optimization will be for active as well as inactive patients.
- Verify insurance benefits and provide clear explanations of coverage, out-of-pocket costs, and payment options.
- Present treatment plans to patients to help them understand the importance of their oral health.
- Ensure treatment plans are accurate in the system.
- Manage a productive schedule and schedule future appointments.
- Coordinate with labs to ensure case completion prior to patient appointments.
- Create a warm and inviting atmosphere for every patient by being friendly helpful at all times.
- Work collaboratively with the team to ensure the office runs smoothly and every patient
receives outstanding care.
What you’ll bring:
- Minimum of 2 years experience presenting treatment plans to patients along with knowledge of dental terminology and procedures.
- Proficiency with dental practice management software, experience with Dentrix and/or Curve Hero preferred.
- Ability to present treatment plans with empathy, confidence and professionalism.
- Excellent and positive communication skills with both the team and patients.
- Strong organizational skills and the ability to multitask in a patient-centered friendly environment.
- Self-starter that takes initiative when something needs to be completed.
- Stable work history demonstrated on your resume
Benefits:
As a valued team member, benefits for full-time Treatment Coordinators include:
- Competitive compensation
- Incentive opportunities
- Dental discounts for employees and immediate family
- Fun outings with a caring team!
An equal opportunity employer and an advocate for diversity and inclusion.
Pay: $20.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
