Role Overview
We are seeking a skilled, dependable, and patient-focused Medical Assistant (MA) to support our clinical team in delivering high-quality primary care services. This role is primarily clinical, with a strong emphasis on patient care, clinical accuracy, and operational efficiency.
The ideal candidate is detail-oriented, compassionate, and experienced in hands-on clinical procedures, while also being comfortable using modern healthcare technology such as EMR systems and digital health tools.
Key Responsibilities
Clinical Responsibilities (Primary Focus)
- Assist the Nurse Practitioner during:
- Patient assessments
- Examinations
- Minor procedures
- Perform and document:
- Vital signs
- EKGs
- Vaccinations
- Venipuncture (blood draws)
- Prepare and maintain:
- Examination rooms
- Clinical equipment (cleanliness, sterilization, readiness)
- Handle laboratory workflows:
- Collect, label, and process specimens accurately
- Coordinate with labs for timely reporting
- Support patient care:
- Educate patients on treatment plans and follow-ups
- Ensure patient comfort and understanding
- Maintain accurate documentation in EMR systems
- Support and assist in care programs, including:
- Remote Patient Monitoring (RPM)
- Chronic Care Management (CCM)
- Remote Therapeutic Monitoring (RTM)
Compliance & Quality
- Ensure adherence to:
- Infection control protocols
- Clinic SOPs
- Health Insurance Portability and Accountability Act (HIPAA)
- Participate in quality improvement initiatives
Qualifications & Skills
- Certified Medical Assistant (CMA) or equivalent required
- Phlebotomy certification preferred
- 1+ years of clinical/outpatient experience
Technical Skills:
- EMR/EHR systems
- Basic clinical equipment (EKG, vitals, etc.)
- Microsoft Office / digital tools
Preferred
- Spanish-speaking ability (strong plus)
- Experience with preventive care or primary care settings
Core Competencies
- Strong clinical accuracy and attention to detail
- Patient-centered approach with empathy
- Ability to work efficiently in a fast-paced clinical environment
- High reliability and professionalism
Compensation
- $16 – $24/hour (based on experience)
Job Type
Benefits:
- Paid Time Off (PTO)
- Opportunities for training and skill development
- Supportive, team-oriented work environment
Key Performance Indicators (KPIs):
- Patient turnaround time (rooming to provider): ≤ 10–15 minutes
- Accuracy of vitals & documentation: ≥ 98%
- Lab/specimen handling accuracy: ≥ 99%
- Patient satisfaction score: ≥ 4.5/5
Pay: $16.00 - $24.00 per hour
Benefits:
- On-the-job training
- Paid time off
- Paid training
Application Question(s):
- What will be your notice period ?
- What will be your salary expectations?
License/Certification:
- Certified Medical Assistant (Required)
Location:
- Pilot Point, TX 76258 (Preferred)
Ability to Commute:
- Pilot Point, TX 76258 (Preferred)
Work Location: In person
