Due to our rapid company growth, Discount Drug Mart is seeking multiple full-time, day shift, Patient Care Coordinators at our at our Closed Door Pharmacy Contact Center located in Avon Lake, OH.
We are seeking individuals with excellent customer service skills.
*NO NIGHTS, WEEKENDS, OR HOLIDAYS!*
The duties carried out includes:
- Performs order entry of prescriptions into the required pharmacy database
- Answering incoming phone calls and assist in contacting doctors and patients via fax or phone
- Completes third party insurance forms and other paperwork
- Checks in orders received from Discount Drug Mart and other vendors
- Follows Discount Drug Mart Contact Center etiquette when speaking with patients, customers, prescribers, and fellow employees
- Provides store support and trains new users on PioneerRx pharmacy software
Education, Experience, and Qualifications
- Must be 18 years of age or older
- Possess a high school diploma or equivalent.
- Successful passing of both an Ohio Bureau of Criminal Identification and Investigation (BCI&I) criminal records check and a Federal Bureau of Investigation (FBI) criminal records check
- Successfully register with the State Board of Pharmacy
- Pharmacy Technician Experience a plus
All positions must successfully pass a pre-employment Background Check, Drug Screen and FBI/BCI Fingerprint Background Check. The FBI/BIC test may cost as much as $60 but candidates will be reimbursed with the results are received and the hiring process is completed.
Knowledge, Skills, and Abilities
- Excellent verbal and written communication skills required
- Demonstrate working knowledge and proficiency in the practices related to this position.
- Proficient interpersonal skills and the ability to interact well with all employee levels.
We offer an excellent benefits package, which includes:
- Medical, Dental & Vision Insurance
- Weekly Pay
- Company Paid Life Insurance
- Short-term disability
- 401(k) Plan with 5% match
- Employee Stock Ownership Plan (ESOP)
- Paid Vacation / Paid Holidays
- Employee Store Discounts
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you willing consent to a pre-employment background check and drug screen?
- Are you able to work Monday - Friday 9:00am - 5:30pm?
Ability to Commute:
- Avon Lake, OH 44012 (Preferred)
Work Location: In person
