Danos Expectation:
The Junior Account Manager will support the Account Management team by assisting with client communications, tracking project deliverables, and ensuring service quality within the oil and gas sector. This entry-to-mid-level role is ideal for someone with strong organizational skills, a customer-focused mindset, and a desire to grow in a client-facing environment.
Responsibilities:
- Assist senior account managers in managing day-to-day client communication and service delivery
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Respond to routine client inquires and escalate issues as needed.
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Build and maintain strong, long-term relationships with key stakeholders
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Understand client needs and align company services to meet those requirements
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Coordinate internally with operations, recruiting, and support teams to ensure service delivery
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Maintain accurate documentation and client records in CRM or account management tools
Qualifications:
- 1-3 years of experience in customer service, sales support, or account management experience required (preferably in oil and gas).
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Strong organizational and communication skills
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Ability to manage multiple priorities in a fast-paced environment
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Proficiency in Microsoft Office Suite (especially Excel and Outlook); CRM experience is a plus
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Detail-oriented with strong follow-up skills
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Willingness to travel occasionally to client sites if needed.
