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Req Id: 43584
Job Title: NAECC Student Outreach Assistant - Student Clerical
City: West Lafayette
Job Summary
Job Title: NAECC Student Outreach Assistant – Student Clerical
Division: Student Life
Department: Native American Educational and Cultural Center
Compensation Hours/Week
$10.00/hour Weekly average, approximately 12-15 hours per week
Required hours may include days, evenings, weekends, overnight hours and holidays
Employment Summary
The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you with the opportunity to work with other great students and leaders. As part of your employment, we incorporate the Leadership and Professional Development Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want. Purdue Student Life develops welcoming communities that engage and support students while enabling individuals to flourish on their unique and personal path.
The primary role of the NAECC Student Outreach Assistant position is to assist with outreach events, serve as first point of contact and welcome students, alumni, faculty, staff, and visitors and provide general office support at the NAECC. The goal of this position is to give students valuable real-world experience in a student services environment. This position should work approximately 12-15 hours per week during the current semester. Those hours may be worked in any combination, at the discretion of the direct supervisor. The Student Outreach Assistant position must be reliable, organized, responsible, and flexible. They must also be ambitious, detail-oriented, creative, and driven.
Prerequisite(s)
The ideal candidate will be knowledgeable in customer service, marketing and promotion, and general office skills. General knowledge of Native American cultures is preferred.
Qualifications & Responsibilities
Qualifications
High school diploma or equivalent and minimum of one semester of college coursework successfully completed
Must be actively enrolled at Purdue University, Purdue Global
Previous experience in public speaking (preferred)
Previous experience with campus and community outreach (preferred)
Strong interpersonal and communication skills, both verbal and written
Flexible and dependable with a strong attention to detail
Problem solving, logic and reasoning skills
Customer service oriented
Ability to multi-task, work within deadlines and the ability to work independently and with a team
Be timely and organized
Position Responsibilities
Represent the NAECC at campus outreach events and answer general questions
General knowledge of office duties and use of equipment
Maintain high standard of cleanliness throughout the facility
Maintain safety and risk management standards of the department
Perform daily upkeep of supplies throughout the facility
Exhibit friendliness, diplomacy, and tact in responding to customers
Handle emergency situations and prioritize responsibilities while continuing to provide the highest level of customer service
Maintain confidentiality and exhibit professional conduct when handling sensitive information
Serve and participate on committees within the division to provide feedback from a student lens
Present ideas to division senior leadership as identified
Responsible for all scheduled shifts (based on class/exam schedules for the semester)
Must attend all scheduled staff meetings to gain and/or share pertinent information
Other duties as assigned
Core Competencies
Transferable Skill Development:
Students employed in this role will develop and demonstrate several transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation.
Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)
Demonstrate professional verbal communication in all interactions
Demonstrate enthusiasm ; engage and connect with customers to promote excellent customer experience
Verbally communicates to staff on situations that may arise due to problems
Written communication to complete accurate food usage records and food temperatures according to established procedures
Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)
Utilize policies and knowledge to proactively make decisions and solve problems for area assigned
Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change
Understand standards and expectations for personal and professional ethical behavior
Demonstrate knowledge of the position and operation
Collaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Others & Working Together, Cultural Intelligence & Inclusion, Service & Social Responsibility)
Working together with co-workers and demonstrate flexibility in a fast-paced, team atmosphere
Establish productive relationships with customers and staff
Acknowledge and support customers and staff with unique needs and differing backgrounds
Work independently to complete responsibilities
Proactively and willingly acquires new skills, tasks, procedures and projects
Provide support to fellow team members
Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency)
Demonstrate time management skills and attention to detail
Demonstrate initiative ; Understand and respond to the various needs of customers and staff
Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand
Complete work independently in an efficient time manner
Demonstrate dependability and responsibility within operation
Demonstrate punctuality by always being on time to each shift
Employee Class
Student
Benefits Eligibility
NO
FLSA Status
Non-Exempt
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Posting Start Date: 8/12/26
