The Role
Roads Pediatrics is seeking a friendly, dependable, and organized Front Desk Receptionist to help create a welcoming and efficient experience for our patients and their families.
Key responsibilities include:
- Greeting patients and families and assisting with check-in and check-out
- Answering, screening, and directing phone calls professionally
- Scheduling, confirming, and updating appointments
- Maintaining accurate patient information and records
- Handling insurance and billing-related forms and documentation
- Completing clerical tasks, including filing, scanning, and data entry
- Coordinating with clinical staff to support smooth patient flow
- Providing timely and accurate information to families
- Maintaining a clean, welcoming, and organized reception area
- Protecting patient privacy and confidentiality
Required Qualifications
- High school diploma or equivalent
- Strong communication, customer-service, and telephone skills
- Ability to multitask and remain organized in a fast-paced environment
- Professional, compassionate, and respectful approach to working with children and caregivers
- Basic computer proficiency
- Dependability and attention to detail
Preferred Qualifications
- Previous experience in a medical, pediatric, or front-office setting
- Experience with electronic medical records or similar systems
- Spanish and English bilingual skills
- Training in healthcare administration or a related field
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
