Position Summary
We are seeking a highly organized, decisive, and operationally focused Cabinetry Operations Manager to own the execution of cabinetry projects from completed sales/design handoff through purchasing, receiving, warehouse staging, installation, punch completion, and final closeout.
This position is responsible for turning sold cabinetry jobs into accurately ordered, received, install-ready, scheduled, installed, communicated, and closed projects. The ideal candidate has strong project management and logistics experience, understands construction or cabinetry operations, communicates confidently with customers, builders, vendors, warehouse personnel, and subcontractors, and is comfortable holding people accountable to deadlines.
The successful candidate will maintain visibility across the entire cabinetry pipeline, identify potential problems early, and prevent last-minute warehouse, installation, vendor, or customer emergencies.
Key Responsibilities Cabinetry Purchasing & Order Management
- Review and accept completed sales/design handoff packages from cabinetry sales representatives.
- Verify that jobs are complete and operationally ready before releasing orders.
- Own cabinetry purchasing and purchase order release after job acceptance.
- Track supplier acknowledgements, lead times, backorders, shortages, substitutions, changes, and required delivery dates.
- Follow up proactively with vendors and suppliers to ensure materials arrive when needed.
- Identify and escalate material or purchasing exceptions before they affect installation schedules.
- Maintain accurate purchasing and material status for all active jobs.
Project & Installation Scheduling
- Own the operational job schedule from order placement through installation and closeout.
- Forecast realistic installation dates based on material availability, warehouse readiness, customer/builder requirements, and installer capacity.
- Establish and manage committed installation dates.
- Coordinate installation schedules with subcontracted installation companies and multiple installation crews.
- Sequence installation work to maximize weekly throughput while maintaining quality and readiness.
- Reprioritize warehouse staging and installation schedules based on actual operational needs.
- Monitor missed readiness dates, schedule conflicts, installation delays, and capacity constraints.
- Drive continuous improvement in installation throughput and scheduling efficiency.
Warehouse & Inventory Coordination
- Work directly with the Cabinetry Warehouse & Inventory Lead to establish priorities.
- Maintain visibility into inventory, incoming product, shortages, damaged materials, and staging requirements.
- Ensure jobs scheduled for installation have required product verified and available.
- Coordinate warehouse staging priorities based on upcoming installation commitments.
- Resolve material discrepancies before crews arrive at the jobsite.
- Prevent avoidable last-minute warehouse and material emergencies.
Installation Subcontractor Oversight
- Coordinate day-to-day operational requirements with cabinetry installation subcontractors.
- Manage crew assignments, sequencing, scheduling, and installation capacity.
- Communicate job readiness requirements and committed installation dates.
- Hold subcontractors accountable for schedule, quality, completion, and punch-list performance.
- Track installation progress and identify jobs requiring intervention.
- Resolve installation issues, missed dates, incomplete work, and punch items promptly.
Customer & Builder Communication
- Take ownership of operational communication with customers and builders after sales/design handoff.
- Provide accurate updates regarding ordering, lead times, material availability, scheduling, installation, and completion.
- Set realistic expectations and communicate changes before they become emergencies.
- Coordinate operational requirements for projects from accepted PO/specification package through completion.
- Maintain professional, timely, and solution-oriented communication when issues arise.
Problem Resolution & Closeout
- Resolve shortages, damage, backorders, substitutions, schedule conflicts, missed readiness dates, installation issues, and punch items.
- Identify root causes of recurring operational problems and implement practical solutions.
- Maintain clear ownership of every open issue.
- Ensure punch-list items are actively managed through completion.
- Close jobs only when operational requirements have been completed and documented.
- Escalate material cost issues, major customer concessions, design liability, and significant capacity conflicts to the General Manager as appropriate.
Systems & Data Management
- Maintain accurate job status in the company operating system.
- Every active job should have a current status, next action, owner, due date, and communication record.
- Use company systems as the source of truth rather than personal notes, memory, text-message threads, or private spreadsheets.
- Maintain accurate operational information that allows management to see the current status of every cabinetry project.
Decision-Making Authority
The Cabinetry Operations Manager will have authority to:
- Reject incomplete sales/design handoff packages.
- Approve and control the timing of cabinetry purchase order releases after job acceptance.
- Own committed installation scheduling.
- Reprioritize warehouse staging based on actual operational requirements.
- Coordinate installer crew assignments and sequencing with installation subcontractors.
- Escalate material cost concerns, major customer concessions, design liability, and significant capacity conflicts to the General Manager.
What This Position Does Not Own
This position is not responsible for:
- Primary cabinetry sales.
- Cabinetry design production.
- Personally locating, pulling, or moving every cabinet.
- Maintaining job status through personal notes, memory, text threads, or private spreadsheets.
Performance Expectations
Success in this role will be measured by:
- On-Time Installation: Increasing the percentage of jobs installed on or before the committed installation date.
- Install-Ready Accuracy: Ensuring jobs scheduled as ready have required materials verified and available.
- Installation Throughput: Increasing weekly installation volume beyond the current 8–12 house/week baseline as operational constraints are identified and removed.
- Emergency/Expedite Rate: Reducing the number of jobs requiring last-minute intervention.
- PO & Material Exceptions: Identifying backorders, shortages, damage, and missed required dates early and actively managing them to resolution.
- Open Punch Aging: Reducing aged incomplete installations and maintaining clear ownership of every open punch item.
- Operational Data Discipline: Maintaining current status, next action, owner, due date, and communication records for active jobs.
Ideal Candidate
The ideal candidate is a high-judgment operations professional who is organized, calm under pressure, and comfortable making practical decisions involving scheduling, purchasing, logistics, inventory, and subcontractor capacity.
You should be comfortable managing multiple projects simultaneously and communicating with a wide range of people, including customers, builders, salespeople, designers, vendors, warehouse personnel, and installation crews.
Strong candidates will demonstrate:
- Project management experience
- Construction, cabinetry, remodeling, building materials, or related industry experience
- Purchasing and order management experience
- Scheduling and logistics experience
- Vendor and subcontractor management experience
- Warehouse and inventory coordination experience
- Strong organizational and time-management skills
- Excellent verbal and written communication
- Strong attention to detail
- Ability to prioritize competing deadlines
- Ability to identify problems before they become emergencies
- Confidence holding vendors, subcontractors, and internal team members accountable
- Strong problem-solving and decision-making skills
- Ability to work effectively in a fast-paced environment
- Strong computer and operational-system skills
- Discipline to maintain accurate information in a centralized operating system rather than relying on memory or informal communication
Preferred Experience
- 3+ years of experience in operations, project management, construction, cabinetry, remodeling, building materials, purchasing, logistics, or a related field.
- Experience coordinating subcontractors or installation crews.
- Experience managing purchase orders, vendor lead times, backorders, and material shortages.
- Experience working with builders or production homebuilders.
- Experience managing multiple concurrent jobs from order through installation and closeout is highly preferred.
Why This Role Matters
This is a key operational leadership position. The Cabinetry Operations Manager will be responsible for creating a predictable flow from sold job → purchase order → material receipt → warehouse staging → installation → punch → closeout.
The right person will not simply react to problems. They will build visibility, establish accountability, identify constraints early, and create a more reliable and scalable cabinetry operation.
If you are an organized operations leader who enjoys solving problems, managing schedules, coordinating people and materials, and turning complex projects into predictable execution, we want to hear from you.
Pay: From $40,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
