General Manager — Collision Repair
About the Role
Run the shop. Own the numbers. Lead the team.
We are seeking a hands-on General Manager to take full accountability for a collision repair operation, from the moment a vehicle arrives on the lot to the moment it's delivered back to the customer. You will set the pace for production, hold the line on quality, develop your people, and deliver the financial results the location is capable of.
This is not a desk job. You'll move between the front office and the shop floor every day, solving problems in real time and making sure the entire operation runs the way it should.
What You'll Own
Performance and Financials
- Hit or exceed monthly revenue targets and operational KPIs
- Drive throughput, cycle time, and gross margin
- Identify bottlenecks and remove them before they impact delivery
Production and Workflow
- Direct daily production by assigning repairs and sequencing vehicles through teardown, body, and paint
- Coordinate constantly with technicians, estimators, and parts staff to keep work moving
- Ensure every repair meets I-CAR standards and internal quality benchmarks
Customer Experience and Estimating
- Step in during peak periods, greet customers, check vehicles in, and write estimates when needed
- Build and finalize DRP supplements after full disassembly and damage discovery
- Lock and bill estimates accurately with clean documentation
Team Leadership
- Recruit, interview, and hire for open positions
- Coach daily and deliver feedback that drives measurable improvement
- Build a culture where people want to show up and do their best work
Operations, Payroll, and Compliance
- Manage timekeeping, flag hours, and payroll accuracy
- Oversee PTO, vacation, and staffing coverage
- Hold the team accountable to shop safety protocols and proper PPE use
What You Bring
- Working knowledge of the collision repair industry
- Strong grasp of DRP relationships and insurance carrier processes
- Sharp decision making and the ability to solve problems on the fly
- Proven track record of leading teams and hitting the numbers
- Direct experience with CCC ONE Total Repair Software
- Comfortable with shop technology and standard business software
- Valid driver's license
What We Offer
- Competitive compensation
- Weekly pay
- 401(k) with company match
- Medical, dental, and vision insurance
- Optional supplemental benefits
Equal Opportunity Employer
Our client is an Equal Opportunity Employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veteran status, disability status, or any other classification protected by applicable law.
Pay: $131,000.00 - $151,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health savings account
- Life insurance
- Relocation assistance
- Retirement plan
- Vision insurance
Work Location: In person
