SUMMARY
The Niemann Harvest Market Coffee Clerk duties include but are not limited to providing excellent customer service, gaining product knowledge, rotation of product, merchandising, controlling shrink and working in a safe manner while fostering the Niemann Harvest Market culture.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Delivers superior guest service and ensure absolute customer satisfaction
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Learns and uses the three Es: Engagement, Educate, Empowerment
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Customer engagement: Suggestive selling, sampling
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Knows seasonality, use, and taste of products offered
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Quality assurance checks of department
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Promotes sales
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Proper handling and rotation of product
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Day to day operational procedures to ensure stock level, inventory, and cleanliness
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Promote and support established programs
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Follow all Health Code guidelines
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Works within company programs, policies and procedures
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Follows all safety policies and procedures; is a safety role model
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Other duties as assigned
KEY ATTRIBUTES:
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Passion/purpose
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Foodie/farmer
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Thirst for knowledge/curious/inquisitive
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People enthusiast/outgoing
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Genuine
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Good communicator/desire to share
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Trendy/fun
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Honest
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Techie
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The ability to prioritize and multi task
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Detail Oriented
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Ability to work in a fast paced environment
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Problem solving skills
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High energy level
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Adaptability
SUPERVISORY RESPONSIBILITIES
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This position has no supervisory responsibilities
EDUCATION and/or EXPERIENCE
LANGUAGE SKILLS
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Read and comprehend simple instructions, short correspondence, and memos.
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Write simple correspondence.
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Effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.
MATHEMATICAL SKILLS:
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Basic math (addition, subtraction, division and multiplication)
CERTIFICATES, LICENSES, REGISTRATIONS
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Food Handlers Certification as required by State Law provided at store level
RECOMMENDED EQUIPMENT
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Slip resistant shoes with closed toe and heel
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Hairnets/Hats
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Uniform per store policy
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Pallet jack
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Ladder
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Stepladder
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Associates may be required to use standard deli equipment including, but not limited to
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Bean Grinder
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Cappuccino machine
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
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Stand
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Walk
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Use hands to finger, handle, or feel
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Reach with hands and arms
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Taste
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Communicate with associates and customers
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Lift and/or move up to 10 pounds
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Smell
Frequently (Between 1/3 to 2/3 of the time)
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Stoop
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Balance
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Kneel
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Crouch
Occasionally (Less than 1/3 of the time)
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Sit
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Crawl
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Overhead lifting
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Lift and/or move up to 25 pounds
Vision
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Close
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Distance
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Peripheral
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Depth perception
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Ability to adjust focus
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Ability to distinguish colors
WORK ENVIRONMENT
Regularly
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Moving mechanical parts
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Exposed to airborne particles
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Risk of electrical shock
Occasionally
Noise Level
PAY RANGE (depends on industry experience)
$15 up to $17/hour
BENEFITS (eligibility based on full-time/part-time status)
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Medical, Dental, and Vision Insurance
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Flexible Spending Accounts (Medical and Dependent Care)
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Life Insurance
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Voluntary Benefits
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MI Earned Sick Time (ESTA)
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Retirement Plans
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Employee Assistance Program
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location
Brand: Harvest Market (Niemann)
Address: 910 Briarwood Circle Ann Arbor, MI - 48108
Property Description: 576 Harvest Market
Property Number: 576
