Job Title: Office Assistant
Location: Mesquite, TX
Job Type: Part time
Job Description:
Healthcare and Life Solutions is looking for a dependable, organized, and professional Office Assistant to support the day-to-day operations of our insurance agency. This is a part-time, in-office position for someone who enjoys helping others, staying organized, and working in a client-focused office environment. The ideal candidate is bilingual, detail-oriented, comfortable communicating by phone and email, and able to manage multiple administrative tasks with accuracy and professionalism.
In this role, you will help welcome clients, answer and direct phone calls, schedule appointments, organize office records, assist with paperwork and applications, and provide general administrative support to help the office run smoothly. Experience in an insurance agency, healthcare setting, or administrative office is helpful, but we are willing to train the right candidate.
Key Responsibilities:
- Greet clients and visitors in a courteous, professional manner
- Answer incoming calls, take accurate messages, and direct questions to the appropriate team member
- Schedule appointments and assist with calendar coordination
- Prepare, organize, scan, file, and maintain client documents and office records
- Enter and update customer information in agency systems with accuracy and confidentiality
- Assist with forms, applications, service requests, and other insurance-related paperwork
- Follow up with clients by phone, email, or mail as directed
- Maintain office supplies, organization, and overall office readiness
- Support educational, marketing, and sales events as needed
- Complete assigned administrative tasks in a timely, accurate, and professional manner
Qualifications:
- Bilingual communication skills required (Spanish/English)
- Professional, friendly, and reliable with strong customer service skills
- Strong organizational skills and attention to detail
- Comfortable answering phones, taking messages, and communicating with clients
- Basic computer skills, including email, data entry, and document management
- Ability to handle confidential client information with discretion and professionalism
- Previous office, administrative, healthcare, or insurance experience is helpful but not required
- Willingness to learn insurance-related processes, forms, and office systems
Benefits/Why Join Us:
- Part-time, Monday to Friday schedule
- Consistent in-office work environment with a professional and supportive team
- Opportunity to learn about Medicare, ACA, health insurance, life insurance agency operations, and to obtain your insurance license
- Hands-on experience in administrative support, client service, and office organization
- Meaningful work helping individuals and families navigate important insurance decisions
- Training provided for the right candidate who is dependable, organized, and willing to learn
About Us:
Healthcare and Life Solutions is an independent insurance agency based in Dallas, Texas. As independent agents, we are able to work with a carefully selected group of financially strong, reputable insurance carriers to help clients find coverage that fits their needs. We are committed to providing professional, client-focused service and helping individuals and families make informed decisions about their insurance options.
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Work Location: In person
