Do you want to be part of an incredible group of people in a growing IT company? Would you like the opportunity to accelerate your learning and grow in your career?
If your answer is yes, please read on.
Our ideal candidate is curious, organized, process driven, excels at problem solving and enjoys a fast-paced team environment.
If you are someone who enjoys working with technology and people, there is no better position than working with our Anchor Point Service Team as a Field Service Technician.
Responsibilities for the IT Service Desk Technician:
- Provide technical support and peace of mind for Anchor Point clients on the phone, via email and in person.
- Drive to client offices and help them in person.
- Resolve Tier 1 and 2 technical issues and manage service request queues, document time spent and strong note taking skills.
- Implement various IT projects including Mac and Windows operating systems, cloud services, network printers, wireless solutions and networking equipment.
- Come to the Denver office every week.
Qualifications for IT Service Desk Technician:
- Enjoys working with people and excels at problem-solving.
- 1-2 years of experience in the IT field as a consultant or member of an IT Department.
- Certifications in CompTIA Network +, Mac OSX, Windows 11, Windows Server Active Directory and Entra are very helpful.
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We encourage you to apply even if you feel that you do not meet all of the above qualifications. Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. Anchor Point IT Solutions encourages you to break that statistic and to apply. No one ever meets 100% of the requirements. We look forward to your application!
DIVERSITY, EQUITY, & INCLUSION AT ANCHOR POINT IT SOLUTIONS
At Anchor Point IT Solutions, we acknowledge that an emphasis on diversity, equity and inclusion (“DE&I”) is essential to hiring phenomenal people. To create the best home for businesses and spark success at our firm and throughout our portfolio, we aim to establish an environment where every person is welcomed, accepted and empowered to excel in their role. These beliefs run true to our People First philosophy, which emphasizes attributes over experience, we strive to recruit and work with those from a range of backgrounds, which drives creativity and innovation. At Anchor Point IT Solutions, we recognize that we must continue to improve and expand, and we are enthusiastic about maintaining Anchor Point IT Solutions as one of the best places to work by ensuring a culture of inclusion and allowing everyone an unbiased opportunity to grow.
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Growing business, great benefits and fun culture. Will you be the next team member to grab an opportunity?
We look forward to meeting you.
Job Type: Full-time
Pay: $25.00 - $40.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Application Question(s):
- To ensure that your application is considered, please respond to the following question within your application cover letter or message: "Are you currently located within the Boulder, CO area?" Applications that do not address this question will not be reviewed.
Experience:
- Managed Service Provider (MSP): 1 year (Preferred)
- Help desk: 1 year (Preferred)
- Microsoft 365: 1 year (Preferred)
Work Location: Hybrid remote in Denver, CO 80209
