Job Description
This is an in house position, no remote work, Hours M-F 8:45-5:00 PM. 32-40 hours
Straight A Tours & Travel - Specialists in Student Travel for over 50years! Our success comes from our pride in our ability to create memorable and exciting trips for student groups of all types at a competitively reasonable price. Our staff is dedicated to providing you with unsurpassed service prior to, during, and following your trip. We are available to handle all of your travel needs. Our dedicated mixtures of travel professionals have backgrounds as former educators, performers, or some other aspect of travel. Together we work hard to create trips that are memorable, educational, exciting, and fulfilling in every aspect.
Our Office Hours are Monday through Friday, from 8:45-5:00 PM.
Performs administrative sales and office sales support for all Group's Travel Operations .
Duties include but not limited to: following up with potential MS/HS Bands, Choirs, Orchestras and Senior Cass trip clients and making/fielding phone calls, creating proposals and sample itineraries to potential clients, and sending out contracts to potential customers, word processing, data entry, filing and faxing. Microsoft Office knowledge required (Word, Excel, etc.), as well as internet research abilities and strong communication skills. Assist with overflow work from travel consultants. Background in hospitality/sales and guest services a plus
Essential functions:
- Report directly to Director Of Operations & Sales Manager
- Assist Director of Operations & Sales Manager with admin work. (Preparing proposals, contracts, maintaining calendar).
- Managing inbound / outbound calls in a timely manner, following up with clients
- Operate a computer to enter data, draft, edit, revise, and print letters, reports, and other documents
- Creating proposals and following up with clients from travel request made online or from a travel trade show lead.
- Truthfully notate customer’s account
- Operate basic office equipment IE. FAX Machine
- Answer, screen, and route phone calls
- Ability to multi-task
- Prioritizing tasks efficiently & effectively
- Schedule and maintain appointments and deadlines
- Qualifications: High School Diploma or GED; Associate’s preferred
- Fluent English; Strong verbal communication Skills & Abilities
- Attention to detail
- Ability to multi-task
- In-depth knowledge of typing correspondences, reports and other documents
- Computer: Extremely proficient in Microsoft Word & Excel
- Dependability
- Well-groomed / Professional attire
- Superb organizational skills
- Must be a team player
- Must have an outgoing personality
- Must be well spoken on the telephone
- Reliable transportation
- NOTE: Must be extremely proficient in Microsoft Word & Excel
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
- Employee discount
- Paid time off
Education:
Experience:
- Sales: 2 years (Preferred)
- Administrative: 2 years (Preferred)
- Customer service: 3 years (Preferred)
- Microsoft Office: 3 years (Preferred)
- Multitasking: 2 years (Required)
Language:
Shift availability:
Ability to Commute:
- Windermere, FL 34786 (Required)
Ability to Relocate:
- Windermere, FL 34786: Relocate before starting work (Preferred)
Work Location: In person
