ESSENTIAL DUTIES & RESPONSIBILITIES
- Perform residential and commercial fiber installations (single-family, MDU, and business units).
- Route and secure drop cables along exterior and interior walls; perform standard penetrations and terminations.
- Install, test, and label ONTs, routers, extenders, and other customer equipment per network specifications.
- Complete site surveys, photos, and documentation via the field management app (Jira/FSM).
- Respond to maintenance tickets, service calls, and customer trouble reports as dispatched by the Network Operations Center (NOC).
- Conduct speed tests, verify signal quality, and ensure all installations pass QA standards.
- Perform routine and emergency fiber drop repairs and restorations as required.
- Represent the network owner and service provider professionally — proper uniform, ID badge, and branded vehicle signage required.
- Communicate effectively with supervisors, dispatch, and property owners regarding work progress or issues.
- All other duties as required.
QUALIFICATIONS
- 2+ years of experience in fiber installation, low-voltage, or telecom service fieldwork.
- Familiarity with ONT equipment, splicing enclosures, routers, and fiber testing tools (e.g., VFL, power meter).
- Ability to read and follow job tickets, maps, and installation drawings.
- Knowledge of 811 locating process, safe excavation, and conduit awareness.
- Strong attention to detail — accurate photos, labeling, and documentation required.
- Valid California Driver’s License with a clean driving record.
- OSHA-10 certification preferred (OSHA-30 or Blue Badge Training a plus).
- Capable of working independently outdoors in various weather conditions.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Work Location: In person
