We are looking for a reliable Dispatcher to act as a communication point for our technicians. The ideal candidate must be primarily an excellent communicator and work well in a team environment. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. The ideal candidate will have Microsoft Excel experience.
Responsibilities
- Address problems and requests by transmitting information or providing solutions
- Communicate with technicians/customers and adjust schedules base on availability
Skills
- Tech-savvy with knowledge of Email, Chat and multi line phone system
- Fast typing with some experience in data entry helpful
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- High school diploma
Applicants are be required to submit to a background investigation and pre-employment drug testing after hire.
Benefit Conditions:
Job Duties:
- Maintain contact with drivers throughout their shifts and address any routing issues they might have
- Update customers on the status of their deliveries including any delays that occur
- Other duties as requested
Schedule:
Flexible - 1 position. Weekends and some Holidays required.
Hours per week:
Work Remotely
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
