At Willamette View, our mission is to inspire the art of living well, and exceptional care starts with having the right people in the right place at the right time. We are seeking a dependable and resourceful On-Call Staffing Coordinator to play a critical role in supporting our residents and care teams outside of regular business hours. Working remotely, you'll serve as the primary point of contact for staffing needs, ensuring our Neighborhoods and Home Care programs remain fully supported 24 hours a day, 7 days a week.
In this role, you'll coordinate staffing coverage, respond to employee call-outs, communicate with nursing and caregiving teams, and quickly identify solutions to staffing challenges as they arise. You'll be responsible for maintaining accurate schedules and records, communicating professionally with staff, residents, and families, and helping ensure continuity of care throughout the campus. Success in this position requires excellent communication skills, strong organization, sound judgment, and the ability to remain calm and professional when priorities shift unexpectedly.
This is an ideal opportunity for someone who enjoys problem-solving, working independently, and making a meaningful impact behind the scenes. While the primary work is performed remotely during non-business hours, occasional in-office work may be required for training, vacation coverage, or special projects. If you're looking for a flexible role where your work directly supports residents, caregivers, and our mission-driven community, we'd love to hear from you.
-
High school diploma, GED, or equivalent combination of education and experience
-
One year of scheduling or workforce coordination experience required, preferably in a healthcare, senior living, or other 24/7 service environment
-
Strong customer service skills with the ability to communicate professionally and confidently by phone, email, and text
-
Excellent verbal and written communication skills, including the ability to communicate clearly and effectively in English
-
Strong organizational, time management, and multitasking abilities, with a proven ability to prioritize competing demands
-
Detail-oriented with the ability to maintain accurate records and documentation
-
Demonstrated ability to work independently, meet deadlines, and make sound decisions in a fast-paced environment
-
Proficient with Microsoft Office applications, including Outlook and Word
Preferred Qualifications
-
Previous CNA, CMA, caregiving, or healthcare staffing experience
-
Working knowledge of employment practices and applicable state and federal regulations
-
Previous experience using scheduling, staffing, or workforce management software
Willamette View participates in E-Verify. We will use E-Verify to confirm your eligibility to work in the United States.
Willamette View believes in building a sense of community and inclusivity, both in the relationships we build with our residents and with our own team. Willamette View provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion or belief, age, sex (including pregnancy), national origin, social or ethnic origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, relationship status, parental status, or any other characteristics protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
