TOWN OF APEX
invites applications for the position of:
Information Technology Analyst
ABOUT THIS POSITION:
EXPECTED HIRING RANGE: $79,868.67 - 97,843.41
WORK LOCATION: 73 Hunter Street, Apex, NC 27502
SCHEDULE: Monday - Friday, 8am - 5pm
POSTING CLOSING DATE: July 12, 2026 at 7pm
WHAT YOU WILL BE DOING:
An employee in this class works with a variety of Town staff and assists in the testing, maintaining, and monitoring of computer applications and systems. Key components include the Town’s hardware/server systems, network infrastructure, databases, and business applications. Work includes assessing the usefulness of pre-developed application packages and adapting them to the Town’s user environment; recommending new equipment or software packages; and determining computer software or hardware needed to meet organizational goals. The employee must also develop, revise and document system design procedures; test procedures, and quality standards, expand or modify systems to serve new purposes or improve work flow, and coordinate systems within the organization so that information can be shared. Work may occasionally require evening and weekend hours, is performed mostly independently with direction from department leadership, and is evaluated on quality and effectiveness of the work output as defined by technology standards and user reports.
This position reports to an Information Technology Supervisor.
This position does not have supervisory responsibilities.
A SAMPLE OF THE ESSENTIALS:-
Assists with major systems projects involving the design, testing and implementation of computer applications to enhance work performed by Town departments; determines scope and timeline for projects and provides the necessary technical documents for review and acceptance throughout the life cycle of projects.
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Engages town personnel to determine technical requirements for automating business practices; consults with users to define needs and requirements; translates business requirements into technical design documents; uses technical design documents to write code or evaluate third party software; develops testing and implementation strategies; tests and demonstrates applications and makes modifications based on user feedback.
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Documents and maps organizational business processes, including process integration and data flows.
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Develops and administers SQL database systems used by enterprise applications. Such tasks include creating databases, performing maintenance, working with SSRS and SSIS, managing backups and restorations, performance tuning, creating scripts and stored procedures, maintaining user accounts and permissions.
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Assists in managing enterprise applications by evaluating and implementing new software releases while maintaining a close working relationship with the software vendor; troubleshoots system errors and takes corrective action in a manner that minimizes impact on Town business operations.
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Creates and maintains reports; produces ad-hoc reports on request; performs data extraction, to include data mapping and conversion. Develops and maintains PowerBI reports and dashboards.
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Supports specialized system software and acts as a liaison with software vendors.
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Provides technical support and training to users of enterprise applications.
WHAT YOU'LL NEED:
Bachelor's degree in computer science, management information systems, mathematics, statistics, or engineering with course work in computer science or management information systems, and a minimum of three (3) years of experience in systems analysis and programming or assigned area of specialty; or an equivalent combination of education and experience.
WHO WE ARE:
Known as "The Peak of Good Living", the Town of Apex is a rapidly growing Wake County municipality with a current population of over 84,000 and has been ranked as one of Money Magazine's Best Place to Live in America. Our current workforce is comprised of over 680 full-time employees and over 125 part-time/seasonal staff. Our Human Resources Department - with the support and confidence of Town leadership - is committed to providing best-in-class HR programs for our employees, with a mission to create a culture of empowerment and accountability that maximizes individual and organizational potential. We offer a generous benefit package and have a highly competitive compensation program. More than that, the Town is an awesome place to work, as evidenced by the high job satisfaction rating received in the last employee opinion survey.
WHAT WE OFFER:
Not only is the Town "The Peak of Good Living", but it's also a great place to work! We strive to "reach the peak" of being an employer of choice by providing competitive salaries and excellent benefits, including:
Free medical, dental, vision, and life insurance for employees
5% contributions to the NC401(k) retirement plans (no matching required)
Participation in the Local Government Employees' Retirement System (LGERS)
Traditional sick and vacation leave
80 hours Peak Paid Time Off
$1,200 Peak Lifestyle Benefit to pay for health and wellness activities (after completion of probation)
8 weeks of Paid Parental Leave
3 weeks of Paid Caregiver Leave
Bereavement leave
13 paid holidays
Longevity Pay
Tuition assistance
Expansive wellness program, and more!
KEEP IN MIND:
Providing a safe work environment for our employees is a top priority; therefore, all new hires must successfully complete a pre-employment drug test, post-offer functional testing (if required by position), and background verifications including references, criminal record, and driver’s license checks prior to employment. Some positions may also require SBI fingerprinting as part of the background screening process.
The Town of Apex provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, sex, race, color, religion, national origin, disability, political affiliation or marital status, veteran status, or genetic information.
