Product Sales Specialist
- Great Bay Spa & Sauna
- Location: South Portland, ME or Portsmouth, NH
- Job Type: Full-Time
- Expected Earnings: $60,000–$90,000+ per year
- Compensation: Base salary + uncapped commission
- Schedule: Days, evenings, weekends, and some holidays as needed
Build a Career Selling Products People Are Excited to Own
Great Bay Spa & Sauna has been helping customers create healthier, more enjoyable homes and backyards since 1976.
We are looking for a motivated Product Sales Specialist who enjoys working with people, learning premium products, and turning customer interest into long-term relationships.
This is not a position where success comes from simply waiting for customers to walk through the door.
Our strongest Product Specialists take ownership of their business. They stay on top of leads, follow up consistently by phone, text, and email, learn their customers' needs, and guide them through the entire buying process — from the first conversation through delivery and beyond.
If you are motivated by results, enjoy consultative selling, and want uncapped earning potential, we would like to meet you.
What You'll Sell
You will work with customers purchasing premium products including:
- Hot tubs and spas
- Saunas
- Swim spas
- Outdoor furniture
- Spa covers and accessories
- Maintenance and ownership programs
You do not need prior spa or sauna experience. We provide product and sales training.
What You'll DoOwn the Customer Relationship
- Welcome showroom customers and understand what brought them in.
- Ask thoughtful questions to determine needs, budget, space, and product preferences.
- Explain product features, specifications, operation, maintenance, warranties, and pricing.
- Conduct product demonstrations and help customers compare options.
- Present financing and payment options when applicable.
- Negotiate final sale terms and execute customer contracts.
- Process deposits and maintain accurate order information.
Own Your Leads
- Follow up consistently with showroom visitors, internet inquiries, phone leads, event leads, and previous prospects.
- Communicate with customers through phone, text, email, and other approved channels.
- Maintain accurate notes, next steps, and opportunities in the lead management/CRM system.
- Re-engage customers who are interested but not yet ready to purchase.
- Track your pipeline and personal performance against sales goals.
- Look for opportunities to create business rather than relying only on incoming showroom traffic.
Manage the Sale Through Completion
- Conduct customer site visits when needed.
- Coordinate with delivery, service, installation, and operations teams.
- Ensure orders move smoothly from contract through installation.
- Make sure customers receive appropriate product training.
- Follow up after delivery to ensure satisfaction.
- Help introduce customers to ongoing maintenance and ownership programs.
Support the Showroom and Brand
- Assist with retail counter sales when needed.
- Participate in outside sales events, fairs, truckload events, and promotional activities.
- Maintain current product knowledge through vendor training and ongoing education.
- Help maintain a clean, organized, professional showroom.
- Work collaboratively with the entire Great Bay team.
What We're Looking For
We are looking for someone who is:
- Self-motivated and results-driven
- Comfortable taking ownership of leads and following up until there is a clear outcome
- Competitive and motivated by commission and performance goals
- A strong listener who can understand what a customer actually needs
- Confident explaining premium products and their value
- Organized enough to manage multiple customers at different stages of the buying process
- Comfortable learning technical product information
- Professional and responsive by phone, text, and email
- Able to work independently without needing constant supervision
- Reliable, accountable, and team-oriented
Experience That Could Translate Well
Prior sales experience is strongly preferred, particularly in areas such as:
- Automotive sales or F&I
- Home improvement or in-home sales
- Furniture, mattresses, appliances, pools, spas, or outdoor living
- HVAC, roofing, windows, doors, flooring, or solar
- Recreational vehicles, boats, powersports, or other premium products
- Territory or outside sales
- Retail sales with strong commission and follow-up expectations
However, we are willing to train the right person who has demonstrated strong customer-facing performance, motivation, and willingness to learn.
Preferred Skills
- 3+ years of sales experience preferred
- Commission-based sales experience strongly preferred
- Experience with CRM or lead-management systems
- Financing/payment-plan experience
- Microsoft Office and Outlook
- Strong written and verbal communication skills
- Valid driver's license
Location & Schedule
This position will be based primarily in either:
South Portland, Maine or Portsmouth, New Hampshire
Occasional coverage at another Great Bay location may be required based on business needs.
Candidates must be comfortable working a flexible retail schedule that may include weekends, evenings, and some holidays.
Compensation
Expected annual earnings: $60,000–$90,000+
Compensation includes a base salary plus uncapped commission.
High-performing Product Specialists have the opportunity to earn beyond the posted range, including six-figure earnings depending on individual sales performance and market conditions.
Benefits
Full-time employees are eligible for benefits including:
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- 401(k) matching
- Paid time off
- Paid training
- Employee discounts
- Flexible spending / health savings account options where applicable
Why Great Bay?
You will be joining an established company where your individual performance has a direct impact on your earnings and the growth of the business.
You'll receive product training, sales support, and the opportunity to build expertise in a premium product category while developing long-term customer relationships.
If you are someone who enjoys selling, follows through, and likes being rewarded for the business you create, we'd like to hear from you.
Pay: $60,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Where are you currently located?
- This position requires travel between two locations in Portsmouth, NH and South Portland, ME. Are you comfortable traveling to both locations as needed?
Experience:
- Sales: 3 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
