DSHS DDA Social and Health Program Consultant 4
Make a meaningful impact on services available to Washington’s intellectual and developmental disability community!
DSHS’s Developmental Disabilities Administration (DDA) is hiring multiple permanent team members to serve as dedicated consultants ensuring people we serve have access to high-quality, reliable services close to home. Your experience, knowledge and skills make a difference.
DDA Resource Development Provider Consultants (RDPC) play a critical role in shaping the statewide and regional service landscape—driving provider recruitment and training, supporting contract implementation, analyzing service trends and equity gaps, and advising leadership on emerging needs. Your work will help ensure access to services our clients need to thrive in their communities.
Reporting to the Provider Network Capacity Manager, this position is responsible to conduct regional provider outreach, engagement, and recruitment activities to support expansion of the DDA provider network and serve as a field-based representative, working directly with providers and community partners to increase awareness, participation and equitable access to DDA services and supports. You will identify local provider gaps and support recruitment efforts in rural, tribal and underserved communities.
RDPCs focus on defining and implementing process improvements to better recruit, onboard, develop and retain providers serving DDA clients across the state. They build on the work of the current Provider Recruitment, Onboarding, and Retention Initiative, which is led by DDCS in partnership with the Governor’s Your Washington team.
Please note: This position currently has approval to work a flexible/hybrid schedule, as business needs allow. Therefore, the successful applicant could predominantly telework, or if preferred, office space may be issued. Occasional statewide travel may be required based on business needs.
This position can be located within counties in Region 1 or Region 3. Please indicate your location in the supplemental questions.
Some of What You'll Do
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Contribute to statewide recruitment efforts for 20+ services and facilitate their contracting, onboarding, training, and monitoring efforts.
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Conduct regional service analyses to identify gaps in the provider network and work with your team and regional staff to develop targeted strategies to address them.
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Conduct direct outreach to existing and potential DDA service providers within assigned regions.
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Represent DDA at local provider meetings, community events, and regional forums to promote program awareness and provider opportunities.
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Design and maintain resource development tools and reporting mechanisms to capture outreach and recruitment activities, and engagement outcomes to help identify successes and areas of growth early.
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Facilitate resolutions and troubleshoot issues between DDA field staff and providers regarding service delivery.
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Apply equity, diversity, accessibility, and inclusion (EDAI) principles across all work.
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Participate in team meetings and partner with other Regional and HQ-based RDPCs and contribute field insights to inform resource development program and process improvements.
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Conduct occasional statewide and regional travel, including to rural communities to perform provider recruitment and technical assistance activities, as needed.
Who Should Apply
You qualify if you meet one of the following:
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One year of experience as a Social and Health Program Consultant 3 or equivalent. OR
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Two years of experience as a Social and Health Program Consultant 2 or equivalent. OR
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A master's degree in social work*, health or social science, public administration, or a related field AND four years of professional experience planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs. OR
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A bachelor's degree in social work*, health or social science, public administration, or a related field AND five years of professional experience planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs. OR
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A combination of education and professional experience totaling at least nine years.
- Note: A degree in social work must be from a program accredited by the Council on Social Work Education.
Additional knowledge, skills and abilities we are looking for:
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Direct client service experience supporting individuals with intellectual and developmental disabilities, social work, public benefits and other related community support services.
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Understanding of programs, principles, regulations, and statutes related to public benefits and services, including but not exclusive to: Home and Community Based Services Waivers and DDA Contracts.
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Experience independently planning, organizing, and producing quality deliverables in multiple assignments with tight time frames.
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Demonstrated ability to collect and analyze data from multiple systems and make thoughtful recommendations that result in positive program changes.
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Demonstrated ability to develop positive working relationships with a broad range of individuals and entities – internal and external
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Demonstrated ability to develop, plan coordinate, recruit, onboard and help train potential contracted providers.
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Excellent communication skills, ability to write and speak effectively with management, peers, clients, client families, providers, partners, agencies and other stakeholders as required to carry out the assigned duties of this position.
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Ability to act as a liaison between headquarters staff, technical staff, and field services staff to ensure good communication regarding user needs and system requirements.
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Ability to link and communicate DDCS’s values with program, policy, and practice.
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Experience with Results-based accountability, PowerBI dashboarding, performance-based contracting, curriculum development, and visual or graphic design are also of interest.
Interested?
Submit your current resume, a cover letter explaining how your skills and experience qualify you for this role and contact information for three professional references.
We'd love to hear from you.
Questions?
Email recruiter Alex Baclaan
[email protected] and reference job number 05120.
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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