Overview:
Turpin Orthodontics is looking for a Patient Care Coordinator to join our established Ruston/West Monroe/Monroe team. The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our qualifications below, we want to hear from you!
Schedule:
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Full-time
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Monday - Thursday from 7:45 AM - 5:15 PM
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Fridays from 7:45 AM - 12:00 PM
Benefits:
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Competitive compensation package
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Medical, dental, vision, and life insurance
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PTO and paid holidays
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401(k) options
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Monday through Friday work schedule
Qualifications:
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6+ months of administrative experience in a dental or medical setting is highly preferred
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Must be willing to travel to our Monroe, West Monroe, and Ruston locations on a weekly basis
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Must have rockstar customer service skills
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A warm and friendly personality to all patients and staff is required. We strive to “wow” our patients with our service and care
Job Duties:
Duties include, but are not limited to the following:
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Greet patients when they arrive at the office
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Schedule appointments for patients
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Maintain patient accounts and records
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Prepare and send patient bills
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Submit patient claims to insurance companies
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Assist patients in filling out required intake and medical forms
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Confirm appointments with patients via phone or email
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Manage and organize communication and reports with referring offices
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Manage payment plans
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Keep track of office supplies and place orders for more supplies when necessary
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Perform basic accounting tasks such as taking patient payments and preparing billing statements
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Verify and update patient insurance information
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Sort and organize incoming and outgoing mail
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Ensure reception area is maintained and professional in appearance
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