HVAC Service Dispatcher
Pay: $20.00-$25.00 per hour, based on experience
Schedule: Monday-Friday, 7:30 AM-4:30 PM, with flexibility during peak seasons
We are a growing, established HVAC company seeking a highly organized HVAC Service Dispatcher to join our office operations team. This role is critical to keeping daily service operations running efficiently by coordinating technician schedules, managing service routes, and ensuring timely communication between customers and field staff. As the central hub of daily service operations, you will help maximize technician productivity, maintain scheduling efficiency, and support exceptional customer experiences. This position is ideal for someone who thrives in a fast-paced environment, can manage multiple moving parts simultaneously, and excels at problem-solving under pressure.
Why Work With Us:
Competitive hourly pay based on experience
Stable, year-round employment
Monday-Friday schedule
Supportive, team-oriented work environment
Growth opportunities into dispatch leadership, operations, or office management
Established company with strong long-term career potential
Key Responsibilities:
Coordinate and manage daily technician dispatch schedules based on service calls, urgency, location, and technician skillset
Monitor and adjust schedules throughout the day to maximize efficiency and respond to emergencies or changes
Communicate real-time schedule updates with technicians and customers
Ensure service calls are properly assigned, tracked, and completed efficiently
Resolve scheduling conflicts, route changes, and urgent service needs quickly
Maintain accurate service records, scheduling data, and dispatch documentation
Support field productivity by proactively managing workflow and appointment timing
Work closely with office staff and service teams to ensure seamless daily operations
What You Bring:
2+ years of dispatching, scheduling, or service coordination experience preferred
Strong organizational and multitasking abilities
Excellent communication and problem-solving skills
Ability to perform well in a high-volume, fast-paced environment
Experience with dispatch software, CRM platforms, or scheduling systems preferred
Professional, detail-oriented, and team-focused mindset
If you are highly organized, thrive under pressure, and enjoy coordinating moving parts to keep operations running smoothly, this is an excellent opportunity to build a long-term career with a company that values your impact.
Apply today to join a team where your coordination directly drives operational success.
