General Description
The purpose of this position is to keep daily operations flowing smoothly and act as the front-line extension of the Manager’s authority; provide support, direction and assistance to Operators during the shift. The responsibilities of this position are in addition to the accountabilities and responsibilities of the assigned role.
Major Functions:
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Optimize safety/minimize risk
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Lead by example to drive a safety first culture.
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Wear required PPE.
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Adhere to required safety precautions.
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Ensure all safety devices and procedures are utilized for the safe operation of all equipment within the department.
2. Production Support
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Plan, direct and coordinate operations in department.
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Coach, train and support operators using knowledge and expertise of operations within department and keen understanding of surrounding departments.
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Utilize Epicor system and departmental dashboards as required and intended.
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Use Microsoft Office to communicate, plan and manage the work.
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Ensure optimal performance of equipment.
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When performance of equipment is lacking, notifies Manager.
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Enforce adherence to standard operating procedures and standard work for department processes.
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Drive to meet department metrics and production rates.
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Assists employees to meet their individual goals.
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Recommend improvement to process changes.
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Finalizes changes with Manager.
- Lead lean improvements as identified to improve costs and productivity.
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Submit Purchase Orders for approval
3. Managerial Support
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Leads by example.
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Assigns work as required by Manager.
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Coaches operators to increase their effectiveness in role.
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Orients and trains new employees into role requirements, working relationships, and company requirements and culture.
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Recommends improvements to the systems and processes used to deliver outputs.
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Requests additional staff from own manager when needed.
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Enforces Company policies and procedures as intended.
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Supports and provides input to the Performance Evaluation process.
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Flexes schedule as required.
Accountability of Employees
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Use your best efforts and full capability to achieve the outputs assigned.
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When circumstances make it likely that outputs cannot be achieved, or that more could be done, inform your manager in time for adaptive action to be taken.
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Advise your manager when you have ideas you believe might be helpful.
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Seek special dispensation from your manager when you are unable to work at your best.