Experience and Education:
A Master’s degree from an accredited college or university in an applied behavioral science discipline, plus one year of related work experience*.
- Work experience obtained as a Social Service Intern while in an accredited Master’s Degree program can be considered towards the one (1) year of related work experience.
Must possess and maintain a valid motor vehicle operator’s license that enables the employee to drive in the State of Connecticut.
Qualifications:
Demonstrated knowledge of Federal, State and Municipal entitlement and benefit programs, as well as community resources available to individuals and families.
Working knowledge of principles, techniques and methods of social assistance delivery in both individual and group settings.
In-depth understanding of client confidentiality rights and personal data rights; proven knowledge of departmental policies and procedures of reporting and confidentiality
Demonstrated knowledge of how economic, cultural, and other social factors may influence attitudes and behavior of individuals and families, notably with the population groups in the operational area or program to which assigned.
Excellent written communication skills in English and Spanish, and the ability to prepare clear, concise, and accurate professional reports, case records, and correspondence in accordance with department requirements and standards.
Proven ability to communicate effectively in English and in Spanish, in both group presentations and as a professional advocate.
Demonstrated proficiency in the use of a personal computer with standard and industry-specific software programs and general office equipment.
Demonstrated ability to interpret and apply social service program policies. Proven ability to formulate appropriate, effective, measurable plans of action, and after supervisory review and approval, to implement applicable service plans in a timely manner.
Proven ability to work collaboratively as part of a team.
Demonstrated ability to deal tactfully, courteously, and harmoniously with people; ability to establish and maintain effective working relationships with clients, their families, staff, other agencies, and the general public.
Proven ability to manage time effectively, to work in complex or urgent situations, and to deal effectively with difficult individuals.
Adept ability to exercise discretion, restraint, and good judgment, with staff and clients; demonstrated ability to maintain the confidentiality of client information according to departmental policy and applicable state and federal laws; proven ability to motivate clients and encourage appropriate autonomy and action.
Demonstrated ability to calculate client and program financial needs and pursue all potential resources to meet those needs.
Demonstrated ability to conduct home or agency visits as required.
