Job Overview
We are seeking enthusiastic and personable Waitstaff/Hostess to join our vibrant restaurant team! In this dynamic role, you will be the welcoming face of our establishment, ensuring every guest feels valued from the moment they arrive. Your energy and professionalism will set the tone for an exceptional dining experience. Whether managing reservations, greeting guests, or coordinating table service, your proactive approach will keep operations running smoothly and guests delighted. This paid position offers an exciting opportunity to develop your hospitality skills in a lively environment committed to guest satisfaction and team excellence.
Responsibilities
- Greet guests warmly upon arrival, creating a friendly and inviting atmosphere
- Manage restaurant reservations efficiently using restaurant table management systems such as Aloha POS or Micros POS
- Coordinate seating arrangements and wait times to optimize guest flow and satisfaction
- Take accurate food and beverage orders, utilizing POS systems to ensure timely delivery
- Assist with guest inquiries over the phone, demonstrating excellent phone etiquette and communication skills
- Support food safety standards by maintaining cleanliness and organization of host/guest areas
- Provide exceptional guest services by addressing needs promptly and professionally, fostering positive guest relations
- Collaborate with servers and kitchen staff to ensure seamless service throughout the dining experience
Qualifications
- Previous experience as a host/hostess or in food service is preferred but not required; enthusiasm for hospitality is essential
- Strong communication skills with a friendly, professional demeanor
- Proven organizational skills to manage reservations, seating, and guest flow effectively
- Familiarity with restaurant reservation management systems such as Aloha POS or Micros POS is a plus
- Basic math skills for handling guest checks and payments accurately
- Knowledge of POS systems including Aloha POS or Micros POS; experience with POS systems is advantageous
- Understanding of food safety protocols and hospitality standards to ensure a safe dining environment
- Ability to handle multiple tasks efficiently while maintaining a positive attitude in a fast-paced setting
Join us and be part of a team dedicated to creating memorable dining experiences! We value energetic individuals who are passionate about guest relations, possess excellent communication skills, and thrive in a collaborative environment. This paid opportunity is perfect for those looking to grow their hospitality career while delivering top-notch service every day.
Pay: $22.01 - $26.50 per hour
Work Location: In person