Reservations Manager — Red Hat on the River (Irvington, NY)
Red Hat on the River — a bustling riverfront restaurant with an inside/outside vibe in Irvington, NY — is looking for a dynamic, people-loving Reservations Manager to lead our front desk team. This isn't just a shift job; it's a real seat at the table with a growing, well-loved local institution and genuine room to build a career in hospitality management.
IMPORTANT: This position requires availability on Friday, Saturday, and Sunday.
Red Hat is a high-energy, guest-first environment where hospitality is treated like an art form. You're the kind of person who lights up a room, thrives on solving problems on the fly, and genuinely loves making people feel welcome. If you get a kick out of turning a chaotic Saturday night into a seamless one, this is your stage.
A schedule inclusive of nights, weekends, and most holidays is required, and compensation will be commensurate with experience and availability.
What you bring:
- Previous experience as a Reservations Manager in a restaurant setting is required
- Familiarity with reservations software (OpenTable or similar) strongly preferred
- Strong communication and interpersonal skills — you can charm a full dining room and a frustrated walk-in with equal ease
- A natural problem-solver's instinct and a calm, warm presence under pressure
What you'll own:
- Daily management and placement of future reservations, factoring in guest preferences, historical data, and seasonal flow
- Building the game plan for lunch and dinner service that keeps the whole restaurant running like clockwork
- Managing the real-time flow of walk-ins and reservations, answering phones, and being the friendly voice guests hear first
- Training, mentoring, and leading our host team — a great opportunity to grow into a leadership role as we continue to expand
This is more than a front desk job — it's a launchpad. We invest in our people, promote from within, and want someone who's excited to grow with us for the long haul. If you've got the warmth, the hustle, and the hospitality instinct, we want to meet you.
We're a serious restaurant that has a lot of fun. Come find out why.
Learn more about us: www.redhatontheriver.com
Job Types: Full-time, Part-time
Pay: $23.00 - $28.00 per hour
Work Location: In person