Part-Time Sales Associate (Temporary)
Job Description V2026.01
At East Fork, we pride ourselves on being more than just a workplace – we are a community committed to inclusivity and excellence. Our mission is woven into everything we do: to set a beautiful and abundant table. For us, craft isn't just about the products we create; it's about the meticulous care and spirit with which we create them.
Whether you're shaping clay, managing operations, or supporting our community initiatives, you'll find a place where your contributions are cherished and your growth is nurtured.
The Temporary Sales Associate staff position upholds and embodies East Fork Pottery’s high standards for person-centered, tailor-fit customer service. The ideal candidate will be able to effectively work with the Store Manager & fellow Store Associates to help meet and exceed monthly sales goals, while promoting the East Fork atmosphere. This part-time, temporary position will begin on September 28th, 2026 and end effective January 10th, 2027.
Implement strategies from management to reach monthly sales goals
Be able to speak knowledgeably about every product we carry in our store
Demonstrate selling and product knowledge strategies to determine the customer's needs and offer suggestions or alternatives
Ensure the highest level of customer care
Build genuine, lasting relationships with customers via quality interpersonal interactions
Serve as an extension of the brand by aligning with East Fork Mission, Vision and Values
Ensure a customer's positive final impression at the cash wrap by following/ensuring staff follow all company procedures
Understand merchandising guidelines and collaborate with management to maintain displays
Relay inventory/supply needs to Store Manager in a timely manner
Maintain general organization and cleanliness of storefront and storage rooms
Assist store management in receiving orders and processing shipment
Assist Store Manager in cyclical store inventory counts
Follow proper security procedures to protect employees, customers, and company assets
Have a good working knowledge of the technical aspects of our operation as it applies to customer inquiries
Make sure all customer facing interactions are value aligned
Open and close the store according to task list
Follow all company policies and procedures
Other tasks as needed
Store Manager
Regional Store Staff, CX Team, Fulfillment Team
none
16-20 hours per week scheduled throughout Monday-Sunday
Regular weekends and holiday schedule
This position is Temporary, part-time, non-exempt.
Our Retail location located at 1313 Wisconsin Ave NW Washington, D.C. 20007
East Fork shall pay you $23.15 hourly at Grade 1
Ability to respect and communicate across lines of cultural differences
Ability to address conflict by assuming positive intent and seeking to understand
Ability to embrace a mistake without fault
A commitment to center the active process of self awareness
Excellent customer service skills
Strong skill set in using technology and systems efficiently
Ability to manage competing priorities
Ability to communicate clearly and concisely both verbally and in writing
Ability to problem solve
Ability to meet performance metrics
Ability to work a flexible schedule
Extensive physical exertions which includes but are not limited to:
Lifting of up to 50 lbs. as needed
Transporting merchandise and equipment
Repetitive bending and arm motions
Ability to adhere to all safety protocols
East Fork is located in Asheville, NC, Washington DC, and Brooklyn, NY. At our heart we are makers: we produce every piece of ceramics we sell and source other objects for the home from near and far to offer a meaningful, beautiful, and personal collection of useful objects for the home.
Craft: Craft is not the things we make, it’s the way we make them. It’s the spirit in which we approach our work, to make it nice, to aspire to mastery, and it demonstrates our care about the person who will use the product of our work and how our work impacts their life.
Generosity: We work towards a model of shared prosperity, setting a bigger, more inclusive, more equitable table for everyone we meet - from our employees to the communities in which we live.
Consideration: We approach each other with focus, clarity, and kindness. We think deeply about the outcome and impacts of our actions, on our organization, the individuals within it, our customers, our environment, and our community.
Curiosity: We stay in our beginner's mind, humble, aware of how much we do not know, striving earnestly and open-heartedly towards our shared success.
At East Fork, we’re committed to building a workplace where everyone feels seen, heard, and valued. We believe that a diverse team—with varied backgrounds, perspectives, and lived experiences—makes us a stronger, more creative, and more resilient company.
We recognize the ways systemic inequities have shaped our society and our industry. We're committed to doing the ongoing work of understanding those dynamics and creating a culture that actively fosters equity and belonging.
We strive to create an environment where all people can show up fully—as themselves—and contribute to something meaningful. We believe excellence comes not from sameness, but from the richness of our differences. This work is never finished, and we welcome every team member to join us in building a more inclusive East Fork.
