The Lead Catcher will be responsible for responding to leads at multiple properties daily. They will receive leads from many different sources, interact with clients, create proposals, and respond in a way that is beneficial for each hotel and their individual goals.
Hybrid position (3 days in-office, 2 days remote).
Compensation: $25/hr
Your Growth Path
Area Sales Manager – Director of Sales
Your Focus
- Monitor and manage inbound client inquiries across several hotels via the sales systems and communicate relevant account information to managers.
- Provide the initial response to the incoming lead source, qualify the lead, and turn down as required.
- Connect with clients to qualify inquiries to better determine needs and appropriate hotels to quote.
- Promptly create proposals and facilitate client correspondence
- Track lead volume in the appropriate sales system for accurate reporting.
- Politely and professionally converse with clients and respond to all inquiries.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Perform other duties as requested by management.
Your Background and Skills
- Previous hotel or equivelant hospitality experience required.
- Sales background or focus preferred.
- High School diploma or equivalent required.
HHM Hotels Benefits and Perks
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include occasionally working on holidays, weekends.
- Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate the keyboard.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
