Turn Conversations Into Loyal Patients — And Get Paid for It!
At MY DR NOW, we’re making healthcare ridiculously easy and need YOU to help keep our patients coming back. As Customer Sucess Specialist, you’ll turn account balance follow-ups into moments of connection making patients feel valued, informed, and excited to choose us again.
You Will:
- Reach out to patients with care, clarity, and confidence
- Resolve billing questions while building trust
- Keep patients happy, informed, and loyal
We Offer:
- Stable, growing company with a track record of promoting from within
- Ample autonomy to own your role and make an impact
- Competitive pay, benefits, a team that truly values you
- And monthly bonus compensation opportunities!
If you want a career where retention beats repetition and relationships matter as much as results, apply now and help us make healthcare ridiculously easy!
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Application Question(s):
- What steps do you take to build trust quickly with someone you’ve just met over the phone?
Experience:
- Phone etiquette: 1 year (Required)
Ability to Commute:
- Chandler, AZ 85226 (Required)
Work Location: In person
