Job Overview
We are seeking a dynamic and detail-oriented, part time Chiropractic Assistant/Front Desk professional to join our healthcare team. This vital role combines front desk responsibilities with clinical support, ensuring a seamless patient experience from check-in to treatment. The ideal candidate will be energetic, highly organized, and passionate about providing exceptional patient service 3 mornings per week. This paid position offers an exciting opportunity to grow within a fast-paced, supportive environment dedicated to health and wellness.
Duties
- Greet patients warmly, verify insurance coverage, and manage appointment scheduling.
- Conduct insurance verification and process medical billing and collections accurately utilizing medical coding (CPT, ICD-9, ICD-10).
- Maintain precise medical records, review documentation for completeness, and ensure compliance with HIPAA regulations for patient privacy and data security.
- Assist with intake procedures, including collecting patient information, updating health histories, and explaining clinic policies clearly.
- Manage multi-line phone systems with excellent phone etiquette while providing outstanding customer service to patients and providers alike.
- Support clinic operations by handling filing, data entry, appointment reminders, and managing electronic health records efficiently.
- Collaborate with healthcare providers on care plans and documentation review to ensure accurate medical recordkeeping.
Skills
- Knowledge of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and medical billing procedures is helpful.
- Excellent organizational skills with the ability to handle clerical tasks such as filing and managing medical records accurately.
- Bilingual abilities are highly valued to serve diverse patient populations effectively.
- Prior clinic or dental office experience is helpful to understand healthcare workflows better.
- Knowledge of insurance verification processes including Medicare and other insurance plans; familiarity with HIPAA compliance standards.
- Exceptional customer service skills combined with professional phone etiquette in a fast-paced environment.
- Ability to adapt quickly to ever changing volumes of patients.
Join us in delivering compassionate care while supporting the smooth operation of our clinic! This role is perfect for motivated individuals eager to make a positive impact in healthcare settings through excellent administrative support and clinical assistance.
Pay: $17.00 - $24.00 per hour
Benefits:
- On-the-job training
- Opportunities for advancement
- Referral program
Work Location: In person
