About the Job:
Essential Duties and Responsibilities include the following:
Other duties may be assigned:
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Greet customers and direct them to where they need to go.
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Able to manage a multi-phone line.
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Ensure that every guest receives excellent customer service upon taking delivery of their vehicle, with a special emphasis on properly educating the guest about the technology of the
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vehicle, including navigation and Bluetooth.
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Keeping up with all product knowledge and any other updates related to the deliveries of a new vehicle.
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Follow up with customers to ensure complete satisfaction, addressing any customer concerns
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through telephone and email after their purchase.
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Commit to becoming an expert and gaining in-depth knowledge of our brand’s vehicle accessories and technology.
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Maintains Customer Satisfaction scores at or above company standards.
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Follows Safeguards rules and regulations.
Qualifications:
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Excellent customer service skills.
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MUST be able to work EVENING SHIFTS, WEEKENDS, AND HOLIDAYS!!
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Steady work history and a commitment to starting a new career.
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Outgoing personality with expertise in developing relationships.
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Excellent appearance and verbal/written communication skills.
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Team-oriented.
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Basic computer skills.
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Submit to and complete MVR, background check, and pre-employment drug test.
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Valid driver's license with a good driving record.
We offer a competitive benefits package to all full-time employees, including health, dental, vision,
life, and disability insurance, and 401(K). We are an Equal Opportunity Employer (EOE).
