Position Summary
We are looking for a motivated and detail-oriented Junior Bike Mechanic & Fulfillment Associate to support our daily store operations. This role combines entry-level mechanical work with customer order preparation, inventory control, and operational support to ensure every customer receives a safe, fully prepared bicycle and a seamless experience.
This is a great opportunity for someone looking to build a career in the bicycle industry while working in a fast-paced, team-oriented environment.
Key ResponsibilitiesCustomer Order Preparation
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Prepare and verify customer orders, including bicycles, batteries, chargers, locks, helmets, and accessories.
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Ensure all bikes are clean, charged, and ready for customer pickup.
Bicycle Intake & Basic Repairs
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Inspect returned bicycles and document their condition in company systems.
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Identify bikes requiring additional repairs or diagnostics.
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Perform routine maintenance and basic repairs, including:
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Flat tire and tube replacements
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Tire inflation and pressure checks
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Brake adjustments
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Basic drivetrain adjustments
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Battery inspections
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Safety inspections
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Accessory installation
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Minor component replacements
- Escalate complex repairs to senior mechanics when needed.
Inventory & Operations Support
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Perform daily inventory counts and maintain accurate inventory records.
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Assist with receiving and organizing new inventory.
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Update repair statuses in company systems.
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Coordinate with Customer Service and Operations to ensure order readiness and workflow efficiency.
Quality & Safety
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Perform final quality inspections before bicycles are released to customers.
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Maintain a clean, organized, and safe workspace.
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Follow company procedures and safety standards.
Requirements
Required
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High school diploma or equivalent.
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Basic mechanical aptitude and willingness to learn.
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Strong attention to detail.
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Good communication skills.
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Ability to lift and move bicycles and batteries (up to 50 lbs).
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Comfortable working in a fast-paced environment.
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Reliable, punctual, and team-oriented.
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Strong organizational and time management skills, a customer-focused mindset, attention to detail, and the ability to prioritize tasks and solve problems effectively.
Preferred
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Previous experience working with bicycles or mechanical equipment.
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Retail, warehouse, or fulfillment experience.
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Familiarity with inventory management systems.
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Experience using smartphones or tablets for operational software.
Benefits
Compensation